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 linkage of crm erp


Dynamics CRM
Microsoft Dynamics ERP 和CRM解决方案套件,以您熟悉的微软软件以及合理的价格,为您提供了易于量身定制的行业解决方案,有助于财务、客户关系以及供应链流程的简化和自动化处理。 Microsoft Dynamics CRM 是一款完整的客户关系管理 (CRM) 套件,具有高效、为用户所熟悉

linkage of crm erp  CRM Microsoft Dynamics ERP 和CRM解决方案套件,以您熟悉的微软软件以及合理的价格,为您提供了易于量身定制的行业解决方案,有助于财务、客户关系以及供应链流程的简化和自动化处理。 Microsoft Dynamics CRM 是一款完整的客户关系管理 (CRM)

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浏览RFP模板

TEC RFP模板为超过40个类别的软件罗列了数以千计的特性和功能。获取行业中最全面的要求/功能列表。

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比较软件解决方案

以成千上万的特点和功能为依据,一对一地比较各种领先的解决方案。 TEC比较报告给你比你所能发现其他任何地方都更详细的资料。

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适用于服装业的企业资源计划(ERP)

The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as order processing and production scheduling. ERP began as a term used to describe a sophisticated and integrated software system used for manufacturing. In its simplest sense, ERP systems create interactive environments designed to help companies manage and analyze the business processes associated with manufacturing goods, such as inventory control, order taking, accounting, and much more. Although this basic definition still holds true for ERP systems, today its definition is expanding. Today’s leading ERP systems group all traditional company management functions (finance, sales, manufacturing, and human resources). Many systems include, with varying degrees of acceptance and skill, solutions that were formerly considered peripheral such as product data management (PDM), warehouse management, manufacturing execution system (MES), and reporting. During the last few years the functional perimeter of ERP systems began an expansion into its adjacent markets, such as supply chain management (SCM), customer relationship management (CRM), business intelligence/data warehousing, and e-business, the focus of this knowledge base is mainly on the traditional ERP realms of finance, materials planning, and human resources. The foundation of any ERP implementation must be a proper exercise of aligning customers' IT technology with their business strategies, and subsequent software selection. 

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NetSuite CRM+


NetSuite CRM+ holds corporate data in a single database, giving executives access to their key performance metrics on a customizable, real time dashboard. It also combines customer-facing CRM and web capabilities with back-office ERP and collaboration capabilities for partners.  

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Oracle CRM


Oracle CRM On Demand is the newest release of Oracle's software-as-a-service. This CRM solution provides Web 2.0 collaboration capabilties and other features such as analytics capabilities, a built in contact center, "sticky notes" features, and a centralized message center, and custom applets. It also has widgets to embed other applications, including Google, MyYahoo, or Microsoft SharePoint.  

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Infor Epiphany


Infor's CRM solution provides the tools your company needs to engage customers in a multi-channel, closed-loop dialogue that nurtures their loyalty to your products and services and improves your bottom-line results. Infor CRM is comprised of the following key components: Marketing—delivers inbound and outbound marketing capabilities that streamline the campaign process and create real-time customer profiles which can be analyzed to identify high-impact offers at the moment of customer interaction. Sales—provides sales force automation and opportunity management capabilities that facilitate customer conversations by driving intelligence into every customer interaction. Service—serves as the foundation for personalized contact center operations, giving customer service representatives a unified view of customers across all existing systems and empowering them to shorten call times and resolve issues on the first call. Powerful real-time analytics drive personalized, customer-focused processes and offers, turning customer interactions into revenue opportunities across emails, phone calls, and web inquiries.  

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CRM大比拼: MicrosoftDynamics CRM vs. SageCRM/SageCRM.com vs. Oncontact CRM


在本期中,我们将对比市场上三个最主要的CRM解决方案模块:销售自动化,市场营销自动化,客户服务和支持。 为了消除偏差以及确保公平,在把这三个解决方案加入我们的CRM评估中心时,我们为所有的功能评估项赋予了同等的权重和优先级。 换句话说,每个功能领域都是同等重要。

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TOTVS Protheus


TOTVS Protheus is platform-independent enterprise resource planning (ERP) and customer relationship management (CRM) software based on the TOTVS TEC architecture.  

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SageCRM


SageCRM/SageCRM.com is a web- and wireless-based solution, which provides access to customer sales, marketing, and support information, as well as access to back-office accounting and operations systems. Through its integration server, SageCRM can access and centralize other information sources from across the enterprise. Its workflow engine helps companies automate processes across their organizations. SageCRM allows clients to migrate back and forth from a hosted solution to an on-premise solution.

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客户关系管理(CRM) 软件评估报告


This comprehensive, customer relationship management (CRM) Software Evaluation Report covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.

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大平原:动态(次)增长的强大的渠道和微软的重点


大平原已经建立了非常强大的品牌推广和渗透在小到中小型企业(SME)段的ERP市场,一个庞大而忠实的客户群和一个独特的发展,行业内的广泛的合作伙伴渠道。在微软的平台上,确保一个长期存在R&D的钱已经花在提升产品功能根据客户的声音和/或市场趋势。

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微软大平原促最后eProcure


有点迟来的和长期审议的举动,微软大平原已经签订了一项OEM合作协议CLARUS提供eProcure,终端到终端的电子采购解决方案。

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Field Service Management (FSM)


Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the installation, maintanance, reparing, and meter reading for industries relying heavily on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system.

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