Sales Force Automation (SFA):IFS IFS CRM

IFS CRM 7 by IFS

IFS CRM Overview

IFS CRM
Software Evaluation Report

VAR

Member since:6/21/2007

Founded in 1983, IFS (OMX STO: IFS) provides component-based enterprise applications developed using open standards. The company's IFS Applications software is available in 54 countries in 22 languages. IFS has more than 2,700 employees worldwide and over 600,000 users across the following seven vertical sectors:

aerospace and defense
automotive
construction, engineering, and service management
energy and utilities
oil and gas
high tech, including life sciences
industrial manufacturing
process industries, including chemicals, food and beverage, metal, and pulp and paper

Developed using open component-based technology, IFS Applications provides extended enterprise resource planning (ERP) functionality, including

customer relationship management (CRM)
supply chain management (SCM)
product lifecycle management (PLM)
corporate performance management (CPM)
enterprise asset management (EAM)
maintenance, repair, and overhaul (MRO)

IFS Applications' service-oriented architecture (SOA) is designed to help companies collaborate with partners, suppliers, and customers.

IFS CRM connects front-office processes with back-office functions and gives users an overview of the qualification and sales process. Other features include opportunity management, account management, sales process management, and reporting and analytics. IFS CRM also supports knowledge databases, support centers, role-based portals, and documentation management.

For more information, visit the company’s web site

http://www.ifsworld.com/

or the product homepage

http://www.ifsworld.com/solutions2/Customers/default.asp

IFS Other Products

Customer Relationship Management (CRM)

IFS CRM

IFS CRM connects front-office processes with back-office functions and gives users an overview of the qualification and sales process.

CMMS - EAM

IFS Applications

Developed using open, component-based technology, IFS Applications provides extended ERP functionality, including customer relationship management (CRM), supply chain management (SCM), product lifecycle management (PLM), corporate performance management (CPM), enterprise asset management (EAM), and maintenance, repair, and overhaul (MRO) capabilities.

Throughout the world, IFS helps leading companies improve profitability, meet regulatory requirements, and take advantage of new business opportunities.

Mining Industry (ERP & CMMS)

IFS Applications

IFS Applications provides extended ERP functionality, including supply chain management (SCM); enterprise asset management (EAM); maintenance, repair, and overhaul (MRO); product lifecycle management (PLM); customer relationship management (CRM); and corporate performance management (CPM).