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| index \\  Customer Relationship Management (CRM) \\ SugarCRM SugarCRM Suite | |
SugarCRM Suite by SugarCRMSugarCRM Suite comes in two commercial versions: Sugar Professional and Sugar Enterprise. Sugar Professional is a CRM tool for organizations of all sizes, with functionality covering sales, marketing, and customer support. Also included is the core Sugar platform, which includes the customization tools Sugar Studio and Module Builder (for building custom applications on the Sugar platform), as well as a reporting engine and workflow tools. Sugar Enterprise delivers CRM functionality aimed at large companies needing a tool to manage all interactions across the customer life cycle. The application includes additionalfunctionality, including reporting tools such as structured query language (SQL) reporting, as well as a customer self-service (CSS) portal. Sugar Enterprise also supports MySQL and Oracle databases. For more information, visit the company's Web site or the product homepage http://www.sugarcrm.com/sugarshop/home.php?cat=11
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