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iVend Retail by CitiXsys Technologies
Software Evaluation Report
This is the Point of Sale (POS) Systems evaluation report for iVend Retail. The evaluation report provides extensive information about vendor or provider capabilities. Covering everything in TEC's comprehensive model for Point of Sale (POS) Systems, this rating detail report is invaluable toward RFI and business requirements research.
CitiXsys provides software products in the retail and wholesale distribution supply chain domain. CitiXsys provides a series of cross-industry and industry-specific software solutions to help businesses meet their changing needs. CitiXsys also provides implementation, integration, and customization services to its partners and customers worldwide.
CitiXsys' clients include companies like Silicon Valley Sports & Entertainment, Greiche & Scaff, Robinsons Luggage, Britannia, Wellborn Cabinet, Inc., Biotique, Colio Wines, Reeves Floral, Margaret Howell, Walrus Brands, BoSCo, Alcan, and many more.
CitiXsys is the recipient of the SAP Pinnacle Award 2008. CitiXsys received this award in the SME Global Innovation Partner category. In 2007, CitiXsys was awarded the ISV Partner Sales Excellence Award for Revenue and in 2006 the ISV Solution Partner Quality Excellence Award by SAP America, Inc., a subsidiary of SAP AG.
CitiXsys has its corporate headquarters in New York, New York (US), a research and development (R&D) center in New Delhi (India), and offices in Chicago, Illinois (US); Toronto, Ontario (Canada); London (England); and Sydney, Melbourne, and Perth (Australia). The company also has strategic alliances with SAP US, UK, Australia, India and a number of other technology partners for product development and related services.
iVend Retail is an end-to-end retail management solution for mid-market retail store chain companies. The solution covers all aspects of retail business, ranging from head-office functions to back-office store and point-of-sale (POS) operations. The application is designed to scale from a single-store specialty retail operation to retail operations having hundreds of stores spanning multiple geographies.
iVend Retail is integrated with SAP Business One, and provides features including loyalty and gift card management. Pricing and promotions management functionality allows a head office to run targeted campaigns for specific stores, with period and volume discounts. Promotions can also be based on "buy-some-get-some," sales totals, and "happy hours."
The integrated loyalty management module enables the setup and management of multiple loyalty schemes that allow assigning of points on customer purchases. With the added ability to define ageing criteria for loyalty points, customers can redeem loyalty points across the entire network of stores.
Information availability and hence decision-making can be improved with numerous reports and enquiries in different categories of business operations-including sales, collections, inventory, and fulfillment-which can be exported to Excel and Word.
iVend Retail is architected in a way that does not require stores to always be connected to head office over the Internet.
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