Chordiant Enterprise Platform by Chordiant Software
Chordiant Enterprise Platform Overview
Chordiant offers five process-driven solutions across multiple markets: Chordiant Marketing, Chordiant Decision Management, Chordiant Contact Center, Chordiant Retail Channel, and the Chordiant Enterprise Platform. In addition, vertical market solutions have been developed for card services, branch tellers, and platform services and lending. Chordiant solutions exploit J2EE industry standards and Web services as part of the Chordiant Architecture, which enables real time integration capabilities across the enterprise.
The Chordiant Enterprise Platform automates and manages operational business processes using enterprise work management to focus on operating costs and employee productivity. The Chordiant Enterprise Platform is a core work management system that drives company specific process-centric applications for automating all service and operational processes in the retail channel, agent office, contact center, self-service center, and back-office operations. The solution provides for the deployment of process-driven business applications that automate and streamline the end-to-end process, from the communication channels with customers, to core back-office transactional systems.
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http://www.chordiant.com/solutions/enterpriseplatform.html
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