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Are Software Vendors Messing with Your Head? (The Art of Reading White Papers) ( Pages)
by David Clark
Aug 24, 2007 Abstract : If you're researching a software selection project, you need to take full advantage of the white papers available to you. Find out about the top 10 white paper buzzwords used today—and learn how to make solid sense of them.
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Top 7 IT White Paper Trends You Should Know About (1 Page)
by TEC Staff
Sep 28, 2007 Abstract : IT white paper downloads can help you find critical information for your business software research. But do you know which IT white paper trends you should be paying attention to? Find out about the hottest IT white paper trends in the industry—and discover what they mean for your bottom line. We also offer you 7 free IT white papers to help you make sense of your corporate IT strategy!
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Business Intelligence (BI) - BI Acronym Definition and Related White Papers ( Pages)
by TEC Staff
Jun 13, 2009 Abstract : Business intelligence (BI) is a broad category of application programs and technologies that allow organizations to gather, consolidate, store, and analyze organizational data to help users make better business decisions.
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Customer Relationship Management (CRM) - CRM Acronym Definition and Related White Papers ( Pages)
by TEC Staff
Jun 13, 2009 Abstract : Customer Relationship Management (CRM) systems are software systems that cover the range of interaction a company has with its current, or potential customers. Its functionality can include marketing automation, sales force automation, help desk, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.
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Enterprise Resource Planning (ERP) - ERP Acronym Definition and Related White Papers ( Pages)
by TEC Staff
Jun 13, 2009 Abstract : Enterprise resource planning (ERP) programs are core software used by companies to coordinate information in every area of business. ERP programs help to manage company-wide business processes, using a common database and shared management reporting tools (source: "Enterprise Resource Planning [ERP]", by Bret Wagner & Ellen Monk).
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Human Capital Management (HCM) - HCM Acronym Definition and Related White Papers ( Pages)
by TEC Staff
Jun 13, 2009 Abstract : Human Capital Management (HCM) is a strategic approach to people management that focuses on the knowledge, skills, abilities and capacity to develop and innovate possessed by people in an organisation (source: "Human Capital Management [HCM]: Achieving Added Value Through People", by Angela Baron & Michael Armstrong).
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Information Technology (IT) - IT Acronym Definition and Related White Papers ( Pages)
by TEC Staff
Jun 13, 2009 Abstract : Information technology (IT) is the study, design, development, implementation, support or management of computer-based information systems, particularly software applications and computer hardware (source: Information Technology Association of America [ITAA]).
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Key Performance Indicators (KPIs) - KPI Acronym Definition and Related White Papers ( Pages)
by TEC Staff
Jun 13, 2009 Abstract : Key Performance Indicators (KPIs) represent a set of measures focusing on those aspects of organizational performance that are the most critical for the current and future success of the organization (source: "Key Performance Indicators [KPIs]: Developing, Implementing,and Using Winning KPIs", by David Parmenter).
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Return on Investment (ROI) - ROI Acronym Definition and Related White Papers ( Pages)
by TEC Staff
Jun 13, 2009 Abstract : Return on Investment (ROI) is the ultimate measure of accountability that answers the question: Is there a financial return for investing in a program, process, initiative, or performance improvement solution? (source: "Return on Investment (ROI) Basics", by Patricia Pulliam & Jack Phillips).
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