| 1. |
PeopleSoft's CEO Steps Down ( Pages)
by P.J. Jakovljevic
Sep 29, 1999
Abstract : On September 21, PeopleSoft founder David Duffield stepped down as chief executive of the struggling business software maker. The 12-year-old company announced that president and chief operations officer Craig Conway would take on the additional role of chief executive officer. Duffield will remain chairman of PeopleSoft's board.
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| 2. |
CPR on BPR: Long Live Business Process Reengineering Part 1: A Primer ( Pages)
by Randy Garland
Aug 21, 2001
Abstract : Without sound business process analysis, design, and possible re-design or full-blown reengineering in place before you bring in technology, your CRM (or any IT) efforts are doomed to fail.
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| 3. |
SAS/Warehouse 2.0 Goes Live ( Pages)
by M. Reed
Mar 13, 2000
Abstract : SAS Institute has announced the production availability of SAS/Warehouse Administrator software, Version 2.0. This new version provides IT the ability to proactively publish data warehouse information and track its usage, plus aggressively manage the process of change in the data warehouse.
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| 4. |
More Than 600 Customers Live on J.D. Edwards OneWorld. Dot.Com and Brick & Mortar Customers Alike Select J.D. Edwards to Achieve E-Business Agility ( Pages)
by P.J. Jakovljevic
Nov 24, 1999
Abstract : On November 12, J.D. Edwards & Company, a leading provider of agile E-Business solutions, announced that more than 600 customers around the world are using J.D. Edwards' OneWorld enterprise software suite. This milestone marks a more than 400% increase over one year ago and proves that J.D. Edwards is delivering the right technology to the market at the right time.
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| 5. |
Social Networks: How They're Turning CRM Upside Down ( Pages)
by Wayne Thompson
Oct 24, 2007
Abstract : Social networking has collided with customer relationship management, and it's turning the relationship between businesses and their customers upside down. Today, businesses are using social networking sites like Facebook and MySpace or, as is the case with Procter & Gamble, developing their own social networks, to …
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| 6. |
Web Traffic Numbers Down? Don't Count On It! ( Pages)
by D. Geller
Oct 22, 1999
Abstract : News sources are reporting that September Web traffic was down. This seems to be a case of putting too much weight to too little data.
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| 7. |
Stand Up, Sit Down...Don't Fight,Fight,Fight ( Pages)
by Ross Jacobsen
Sep 3, 2002
Abstract : Can you relate to the following software demo situation? Jennifer, the sales engineer, is at the keyboard. She’s on a roll. She’s been setting the stage to show how her price matrix capability will eliminate costly errors. This is all-important to the prospect. She has the audience’s full attention and is steadily moving them toward her objective. Suddenly Robert, the account executive, interrupts from the back of the room. “Jennifer, I think this would be a great time to show how the information you’re working with updates the data warehouse and is immediately available for sales analysis purposes.” Everybody shifts their attention from Jennifer and the all-important price matrix capability to Robert and the equally important data warehouse function. In an instant, the momentum Jennifer has been building dies.
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| 8. |
Who to Blame for Project Failure? Look Up - Not Down, Not Left, Not Right. ( Pages)
by Olin Thompson
Sep 20, 2002
Abstract : Projects do fail. They fail from many different reasons. But the person at the top of the organization can stop or fix most of these problems before they derail the project. That person is the only one with the power to do so.
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| 9. |
Sit Down and Have a Long Talk with Your E-Business Application ( Pages)
by A. Turner
Aug 25, 2000
Abstract : Locus Dialogue Inc. announced a solution developer partnership with Great Plains. Through this partnership Locus Dialogue will speech-enable access to solutions from Great Plains. I can hear it now… 'DAMN IT, JIM !! I’m an e-commerce app, not an ACCOUNTANT!'
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