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E-learning and Learning Management (0 Pages)
by Don McIntosh, Ph.D
Sep 3, 2008 Abstract : Learning management systems help organizations provide employees or students with access to classroom and online learning, as well as facilitate the planning and tracking of user development. They may include tools for course authoring, content management, virtual classrooms, and collaboration.
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E-learning and Learning Management ( Pages)
by Don McIntosh, Ph.D
Jan 13, 2006 Abstract : Learning management systems help organizations provide employees or students with access to classroom and on-line learning and also facilitate the planning and tracking of user development. They may include tools for course authoring, content management, virtual classrooms and collaboration.
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E-learning and Organizational Culture ( Pages)
by Don McIntosh, Ph.D
Jan 18, 2006 Abstract : The success of an e-learning initiative depends as much on the people and culture of the organization as it does on the technology used. Several corporate cultural factors that affect the success of an e-learning implementation are discussed and illustrated.
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Learning Management Systems (LMS) Showdown: Saba vs. Sumtotal (0 Pages)
by Larry Blitz
Jan 12, 2009 Abstract : I’m Larry Blitz, editor of TEC’s Vendor Showdown series. Today’s Showdown pits two major learning management system vendors against each other, head-to-head: Saba Software and SumTotal Systems. I hope you find this LMS Showdown helpful and informative. I welcome all your comments and questions at showdown@technologyevaluation.com.
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E-learning Course Design ( Pages)
by Don McIntosh, Ph.D
Feb 23, 2006 Abstract : This article provides hints for the design of e-learning courses with regard to target audience, navigation, objectives, motivation, media, interactivity, assessment, aesthetics, tool selection, and evaluation.
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Everything You Ever Wanted to Know About LMS But Were Afraid to Ask—Well Maybe Not Everything! (0 Pages)
by Sherry Fox
Oct 24, 2008 Abstract : Today, if a company wants to retain its employees, it must take great strides to make their jobs more rewarding. To give their employees the learning experience they’re looking for, many organizations are now implementing learning management systems (LMSes).
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Retail Systems: A Primer ( Pages)
by Caroline Lam
Mar 13, 2006 Abstract : The core components of a retail information system are inventory management, inventory optimization, revenue management, sales management, and reports and inquiries. Non-core components can include financial, supply chain management, enterprise resource planning, customer relationship management, and warehouse management systems.
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Customer Relationship Management (CRM) - CRM Acronym Definition and Related White Papers ( Pages)
by TEC Staff
Jun 13, 2009 Abstract : Customer Relationship Management (CRM) systems are software systems that cover the range of interaction a company has with its current, or potential customers. Its functionality can include marketing automation, sales force automation, help desk, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.
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Experiencing the Customer Experience: Listening to, Learning from, and Acting on the Voice of the Customer ( Pages)
by Bruce Culbert
Feb 28, 2007 Abstract : To ensure a positive customer experience, companies must first learn what their customer values, and then determine how they are measuring up to those values. Obtaining and taking action on customer feedback is what customer experience management is all about.
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