| 1. |
Sun to Make Solaris Source Code Available ( Pages)
by R. Krause
Oct 6, 1999
Abstract : Sun Microsystems Inc. plans to make the source code of its Solaris operating system freely available to the public.
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| 2. |
Microsoft .NET-managed Code Enablement: Examples and Challenges ( Pages)
by P.J. Jakovljevic
Oct 5, 2006
Abstract : Intuitive, Visibility, and Epicor offer .NET Framework-managed code products, but their
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| 3. |
Inprise/Borland Challenges Other Vendors to Open-Source Their Database Code ( Pages)
by M. Reed
Jan 17, 2000
Abstract : In a move which will challenge other database vendors to open-source their SQL databases, Inprise/Borland Corporation has announced it is releasing the source code for its InterBase 6 cross-platform SQL database. It will provide the database on multiple platforms, including Linux, Windows NT, and Sun Solaris, make the database available at no charge, and spin the InterBase division off into a separate company.
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| 4. |
Experiencing the Customer Experience: Listening to, Learning from, and Acting on the Voice of the Customer ( Pages)
by Bruce Culbert
Feb 28, 2007
Abstract : To ensure a positive customer experience, companies must first learn what their customer values, and then determine how they are measuring up to those values. Obtaining and taking action on customer feedback is what customer experience management is all about.
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| 5. |
Supply Chain Portfolio 2004 ( Pages)
by Ann Grackin
Feb 12, 2004
Abstract : Here we are in the New Year. So, what should the going forward picture be of the Supply Chain portfolio? Something old, something new, something from a service provider, something blue. OK, enough of that.
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| 6. |
Customer Data Integration: A Primer ( Pages)
by Lyndsay Wise
Aug 22, 2006
Abstract : Customer data integration (CDI) involves consolidation of customer information for a centralized view of the customer experience. Implementing CDI within a customer relationship management initiative can help provide organizations with a successful framework to manage data on a continuous basis.
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| 7. |
Electronic Product Code (EPC): A Key to RFID ( Pages)
by P.J. Jakovljevic
Aug 2, 2004
Abstract : The real benefits of radio frequency identification will be achieved, when the integration of the EPC data will be a substantial part for the control of supply chain business processes.
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| 8. |
How to Measure Customer Satisfaction ( Pages)
by Murali Chemuturi
Apr 30, 2008
Abstract : Organizations often rely on surveys and questionnaires to determine customer satisfaction ratings, but such methods merely offer a perceived customer rating. Obtaining a realistic measure of customer satisfaction involves computing a metric based on a composite customer satisfaction rating system.
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| 9. |
“Whistler” Beta on the Web? ( Pages)
by R. Krause
Apr 14, 2000
Abstract : Source code for a future Microsoft OS, code-named “Whistler”, mysteriously appeared on the Internet in mid-March. How did it get there? Does it matter? And why does Microsoft management keep making statements that are later retracted?
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