| 1. |
Q2O Systems: Solutions for Quotation Management and Pricing Configuration ( Pages)
by P.J. Jakovljevic
Nov 16, 2007
Abstract : Quote-to-order systems include quotation management and pricing configuration solutions. Pricing configuration engines automate pricing and quoting processes for manufacturers with complex requirements. Their benefits include quotes that are quick and accurate, leading to increased customer satisfaction.
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| 2. |
CRM For Complex Manufacturers Revolves Around Configuration Software ( Pages)
by P.J. Jakovljevic
Nov 8, 2002
Abstract : While pundits have been debating whether the configuration software deserves to be a CRM module on its own, it is certainly a part of the much broader CRM class of products, which typically includes front-office applications for sales force automation (SFA), marketing automation, and field service/call center management.
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| 3. |
Retail Systems: A Primer ( Pages)
by Caroline Lam
Mar 13, 2006
Abstract : The core components of a retail information system are inventory management, inventory optimization, revenue management, sales management, and reports and inquiries. Non-core components can include financial, supply chain management, enterprise resource planning, customer relationship management, and warehouse management systems.
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| 4. |
Customer Relationship Management (CRM) - CRM Acronym Definition and Related White Papers ( Pages)
by TEC Staff
Jun 13, 2009
Abstract : Customer Relationship Management (CRM) systems are software systems that cover the range of interaction a company has with its current, or potential customers. Its functionality can include marketing automation, sales force automation, help desk, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.
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| 5. |
Merant Goes South on the Stock Market ( Pages)
by M. Reed
Sep 5, 2000
Abstract : Another vendor has stated that growth and license revenues in the mainframe arena are softer than expected. Shares of Merant (NASDAQ: MRNT), the provider of PVCS, a major software configuration management product (acquired from Intersolv), in addition to other software, have dropped more than 24 percent after the company released preliminary financial estimates for its first fiscal quarter recently-ended, showing revenues likely will be about 17 percent less than the previous year due to a decline in COBOL license fees.
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| 6. |
2006 PMI Research Conference Aims to Link Project Management Discipline with the Business Community ( Pages)
by Neil Stolovitsky
Sep 1, 2006
Abstract : The 2006 PMI Research Conference was an excellent venue for gauging the direction in which project management research is heading. The presentations of the areas of portfolio management and program management confirm the rising demand for project portfolio management solutions.
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| 7. |
Product Configurators Pave the Way for Mass Customization ( Pages)
by Joseph Neelamkavil & Helen Xie
Aug 21, 2003
Abstract : 'Mass customization' is the buzzword of the current decade. Customers demand products with lower prices, higher quality and faster delivery; yet they also want products customized to match their unique needs. A product configurator that enables manufacturers to efficiently deliver customized products by automating product configuration processes is one of the key promising technologies in implementing mass customization.
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| 8. |
Quote-to-order: A Newcomer Causes a Stir in the Market ( Pages)
by P.J. Jakovljevic
Aug 20, 2008
Abstract : A crop of next-generation, Web-based, on-demand, startup quote-to-order systems providers has lately flourished, spearheaded by BigMachines, whereas some traditional vendors that once defined the product configuration space in the 1990s have since left the market.
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| 9. |
The ITIL Version 3 Prescription for Transitioning Services ( Pages)
by Lou Hunnebeck
Jul 30, 2008
Abstract : IT service transition is difficult to manage. But with the updated guidance found in ITIL Version 3, IT organizations can plan for a more successful transition, with a new perspective on all transition phases, including planning, configuration, and change management.
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