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CRM Evaluation Center
Mar 12, 2010
Today's usage of Decision Support Systems (DSS), combined with vetted CRM knowledge bases, allows organizations to save time and money, achieving better and more reliable/fully-documented decisions, a quantum improvement over the widely-used subjective process of selecting complex enterprise software...
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Delivering Adaptive Discovery for Business Process Management ( Pages)
by Hans Mercx
Oct 13, 2006
Abstract : Designing processes for business process management solutions can be daunting, as all flows, rules, and exceptions have to be defined. With Adaptive Discovery from Ultimus, however, processes can be designed on a high level, and exceptions defined after deployment.
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CRM RFP Template (1 Page)
by TEC Staff
Nov 22, 2007
Abstract : Don't let your CRM software selection become a risky venture. Play your cards right and use a CRM RFP template. Find out what a CRM RFP template is and how it can save you time and money. We also tell you how you can write your own CRM RFP template, so you can get the CRM solution you need for your enterprise. Don't place any bets until you have all the information you need about how you can make a CRM RFP work for you.
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Applying the Power of Social Networks to Customer Relationship Management ( Pages)
by Wayne Thompson
Sep 19, 2007
Abstract : Customer relationship management (CRM) is rapidly morphing from a customer management model to one of customer engagement. Social networks, podcasts, blogs, and wikis are enabling customers to become advocates, and not simply the targets they were in the traditional CRM process. The same techniques are also being used within the CRM industry itself to create a content-rich, social media environment for CRM professionals. Find out what these sweeping changes mean to businesses and CRM professionals alike, as TEC's director of research Wayne Thompson sits down with Paul Greenberg and Bruce Culbert of BPT Partners, a leading CRM consulting firm.
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Scala and Microsoft Become (Not So) Strange CRM Bedfellows Part Two: Market Impact Continued ( Pages)
by P.J. Jakovljevic
Aug 29, 2003
Abstract : Microsoft's foray into the CRM arena has not been a bed of roses, despite its indisputably large marketing muscle and R&D investment, its strong channel, traditionally attractive pricing policies, and the aura and experience within the market segment. Microsoft CRM remains both a threat and an opportunity for the most nimble mid-market CRM vendors. Microsoft’s entry with CRM evangelism through an array of seminars nationwide has bolstered the market’s awareness of the need for CRM applications.
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SCE Leaders Partner To See Beyond Their Portfolios ( Pages)
by P.J. Jakovljevic
May 19, 2003
Abstract : Recent partnerships that Manhattan Associates and RedPrairie have struck with demand planning and/or integration providers might indicate an ongoing 'collaboration' of the planning and execution sides of supply chain management (SCM) as to create one adaptive supply chain.
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Thriving and Surviving in a Turbulent World (8 Pages)
by Benoit Montreuil
Aug 19, 2002
Abstract : We can aspire to survive and even to thrive in a difficult environment if we are disciplined, bright enough and have the right tools such as a Demand and Supply Chain Planning suite to support and optimize our decisions. This article outlines an adaptive management process for manufacturing executives.
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Thriving and Surviving in a Turbulent World - Part Two: Planning and Its Results (6 Pages)
by Benoit Montreuil
Nov 29, 2001
Abstract : This article outlines the planning and results of an adaptive management process for manufacturing executives, who employ demand and supply chain planning technology.
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Thriving and Surviving in a Turbulent World (8 Pages)
by Benoit Montreuil
Nov 27, 2001
Abstract : We can aspire to survive and even to thrive in a difficult environment if we are disciplined, bright enough and have the right tools such as a Demand and Supply Chain Planning suite to support and optimize our decisions. This article outlines an adaptive management process for manufacturing executives.
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| 10. |
Thriving and Surviving in a Turbulent World (8 Pages)
by Benoit Montreuil
Nov 27, 2001
Abstract : We can aspire to survive and even to thrive in a difficult environment if we are disciplined, bright enough and have the right tools such as a Demand and Supply Chain Planning suite to support and optimize our decisions. This article outlines an adaptive management process for manufacturing executives.
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