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CRM Evaluation Center
Mar 20, 2010
Today's usage of Decision Support Systems (DSS), combined with vetted CRM knowledge bases, allows organizations to save time and money, achieving better and more reliable/fully-documented decisions, a quantum improvement over the widely-used subjective process of selecting complex enterprise software...
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ERP Software Review (1 Page)
by TEC Staff
Nov 26, 2007
Abstract : ERP software review tools help you find your best-fit ERP solutions. Researching ERP software can be time-consuming, but your ERP software search doesn't have to take all your time and energy. Using online ERP software review tools gives you ERP software ideas with less hassle. Find all the information you need in one convenient online site—and save valuable time and resources
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CRM RFP Template (1 Page)
by TEC Staff
Nov 22, 2007
Abstract : Don't let your CRM software selection become a risky venture. Play your cards right and use a CRM RFP template. Find out what a CRM RFP template is and how it can save you time and money. We also tell you how you can write your own CRM RFP template, so you can get the CRM solution you need for your enterprise. Don't place any bets until you have all the information you need about how you can make a CRM RFP work for you.
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A Spoonful of SugarCRMCase Study and Review of an Open Source CRM Solution ( Pages)
by Josh Chalifour
Nov 30, 2004
Abstract : SugarCRM is a rapidly growing open source CRM company with solutions that appeal to a community of enthusiastic users. This study, based on a client who selected the Sugar Sales Professional CRM solution, compares product functionality to the competition and highlights some of SugarCRM's open source business practices.
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Applying the Power of Social Networks to Customer Relationship Management ( Pages)
by Wayne Thompson
Sep 19, 2007
Abstract : Customer relationship management (CRM) is rapidly morphing from a customer management model to one of customer engagement. Social networks, podcasts, blogs, and wikis are enabling customers to become advocates, and not simply the targets they were in the traditional CRM process. The same techniques are also being used within the CRM industry itself to create a content-rich, social media environment for CRM professionals. Find out what these sweeping changes mean to businesses and CRM professionals alike, as TEC's director of research Wayne Thompson sits down with Paul Greenberg and Bruce Culbert of BPT Partners, a leading CRM consulting firm.
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Scala and Microsoft Become (Not So) Strange CRM Bedfellows Part Two: Market Impact Continued ( Pages)
by P.J. Jakovljevic
Aug 29, 2003
Abstract : Microsoft's foray into the CRM arena has not been a bed of roses, despite its indisputably large marketing muscle and R&D investment, its strong channel, traditionally attractive pricing policies, and the aura and experience within the market segment. Microsoft CRM remains both a threat and an opportunity for the most nimble mid-market CRM vendors. Microsoft’s entry with CRM evangelism through an array of seminars nationwide has bolstered the market’s awareness of the need for CRM applications.
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Product Review: GFI's LANguard Network Security Scanner ( Pages)
by Brien Posey
Sep 10, 2004
Abstract : Performing patch management is one of the most tedious chores that must be completed by network administrators. While there are many patch management tools available, they can be expensive, have sharp learning curves, or are not deployable across all software platforms. One third party solution, however, GFI LANguard Network Security Scanner, version 5, is an affordable option that can scan the network and deploy patches efficiently while looking for other potential security vulnerabilities.
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Antivirus Software: Market Review ( Pages)
by Brien M. Posey
Jun 24, 2005
Abstract : Computer viruses are spreading through the Internet at an unprecedented rate and the antivirus market is now a $3 billion (USD) a year industry. This report measures the financial health and product quality of four key industry players: Symantec, McAfee, Computer Associates, and Trend Micro.
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Vendor Review: SecureWave Protects Microsoft Operating System Platforms ( Pages)
by L. Taylor
Mar 2, 2002
Abstract : The traditional approach to network intrusion management is to detect an intrusion, analyze it, and then works toward eradicating it. By buckling down your host security, securing the input/output devices, and intercepting Trojan executables, SecureWave can prevent intrusions from happening up front.
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Product Review: Ramco HCM (0 Pages)
by Sherry Fox
Nov 24, 2008
Abstract : Many HR issues, including talent management, are common points of interest for HR (and related software) vendors. As such, many are designing their products to address these issues. Ramco HCM goes one step further by adding analytics to the mix.
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