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ERP Evaluation Center
Mar 18, 2010
Today's usage of Decision Support Systems (DSS), combined with vetted ERP knowledge bases, allows organizations to save time and money, achieving better and more reliable/fully-documented decisions, a quantum improvement over the widely-used subjective process of selecting complex enterprise software...
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MAPICS XA Expands BI Offering Through Partnership With Vanguard ( Pages)
by Olin Thompson
Mar 19, 2001
Abstract : MAPICS XA expands its Business Intelligence (BI) offerings via a partnership with the Vanguard Solutions Group. With GPS, MAPICS has taken a critical step forward in creating value for its customers.
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ERP Software Review (1 Page)
by TEC Staff
Nov 26, 2007
Abstract : ERP software review tools help you find your best-fit ERP solutions. Researching ERP software can be time-consuming, but your ERP software search doesn't have to take all your time and energy. Using online ERP software review tools gives you ERP software ideas with less hassle. Find all the information you need in one convenient online site—and save valuable time and resources
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CRM RFP Template (1 Page)
by TEC Staff
Nov 22, 2007
Abstract : Don't let your CRM software selection become a risky venture. Play your cards right and use a CRM RFP template. Find out what a CRM RFP template is and how it can save you time and money. We also tell you how you can write your own CRM RFP template, so you can get the CRM solution you need for your enterprise. Don't place any bets until you have all the information you need about how you can make a CRM RFP work for you.
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MAPICS Unifies The Brand And Interacts For CRM Solutions ( Pages)
by P.J. Jakovljevic & P. Catz
Oct 8, 2001
Abstract : While the existing loyal client base and affiliate channel remains MAPICS’ trump card in these difficult times, the recent partnership initiatives bundled with a unified product branding might be the way to more effectively sell beyond the current XA client base, which is the must for the long-term viability.
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Applying the Power of Social Networks to Customer Relationship Management ( Pages)
by Wayne Thompson
Sep 19, 2007
Abstract : Customer relationship management (CRM) is rapidly morphing from a customer management model to one of customer engagement. Social networks, podcasts, blogs, and wikis are enabling customers to become advocates, and not simply the targets they were in the traditional CRM process. The same techniques are also being used within the CRM industry itself to create a content-rich, social media environment for CRM professionals. Find out what these sweeping changes mean to businesses and CRM professionals alike, as TEC's director of research Wayne Thompson sits down with Paul Greenberg and Bruce Culbert of BPT Partners, a leading CRM consulting firm.
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MAPICS: Will Customer Satisfaction be Enough? ( Pages)
by P.J. Jakovljevic
Sep 1, 1999
Abstract : MAPICS has consistently scored above average in the following customer-service & support benchmarks: reliability, quality of support, vendor stability, ease of doing business, and affiliate product and industry knowledge. However, limited platform support means that AS/400 products will contribute more than 50% of total license revenue within next 5 years. Furthermore, for the next 18 months, approx. 80% of license revenue will come from its existing customer base, who will want to either replace an old MAPICS product or add new modules to an existing MAPICS XA installation.
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Scala and Microsoft Become (Not So) Strange CRM Bedfellows Part Two: Market Impact Continued ( Pages)
by P.J. Jakovljevic
Aug 29, 2003
Abstract : Microsoft's foray into the CRM arena has not been a bed of roses, despite its indisputably large marketing muscle and R&D investment, its strong channel, traditionally attractive pricing policies, and the aura and experience within the market segment. Microsoft CRM remains both a threat and an opportunity for the most nimble mid-market CRM vendors. Microsoft’s entry with CRM evangelism through an array of seminars nationwide has bolstered the market’s awareness of the need for CRM applications.
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Welcome to ERP Showdown: Infor ERP LN 6.1 vs. Epicor Vantage vs. Lawson M3 Discrete Manufacturing Solutions ( Pages)
by Larry Blitz
Jul 9, 2008
Abstract : I'm Larry Blitz, editor of TEC’s Vendor Showdown series. With enterprise resource planning (ERP) systems being the information backbone of the organization, we decided to take a closer look at three of the more popular discrete ERP solutions for the mid-market. Using TEC's ERP Evaluation Center, we compared Infor ERP LN 6.1, Epicor Vantage, and Lawson M3 Discrete Manufacturing Solutions head-to-head, based on the most recent data supplied to us by the three vendors.
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How Has MAPICS Been Extending? ( Pages)
by P.J. Jakovljevic
Jul 19, 2000
Abstract : MAPICS, one of the leading mid-market ERP vendors, has significantly expanded its product offering during 2000. On June 15, MAPICS announced the release of XA 6.0, the latest version of its flagship AS/400-based Extended Enterprise Application (EEA). Earlier, on May 9, MAPICS announced the delivery of its second flagship product, the Point.Man Extended Enterprise Edition, which enables customers, suppliers, distributors and partners to collaborate via the Internet. We express our view regarding its latest announcements and strategic direction.
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