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CRM Evaluation Center

Mar 21, 2010
Today's usage of Decision Support Systems (DSS), combined with vetted CRM knowledge bases, allows organizations to save time and money, achieving better and more reliable/fully-documented decisions, a quantum improvement over the widely-used subjective process of selecting complex enterprise software...
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New Era of Networks Gets Blinded By the NEON ( Pages)
by M. Reed
Jul 9, 2001 Abstract : A recent ruling by a judge in the 268th Judicial District Court in Texas has upheld a jury verdict that awarded NEON Systems $39 million in damages against New Era of Networks, which, the jury found, had a nasty habit of abbreviating 'New Era of Networks' as, guess what, Neon. If upheld on appeal, this ruling will cause the new e-business division of Sybase a lot of administrative grief and expense (not to mention the money from the jury award).
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Support for Old Releases-Good for the User but Is It Good for the Vendor? ( Pages)
by Olin Thompson & P.J. Jakovljevic
Dec 17, 2003 Abstract : The decision to support older releases is like any other business decision, it is all about the money and profitability. If the vendor can make money at providing support for older releases, it is good business for the vendor. The decision may be sugar-coated with pronouncements about doing what is good for the customer, but both the vendor and the customers know that the first consideration must be the money.
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People Don't Leave Bad Organizations. People Leave Bad Managers! ( Pages)
by René Jones
Apr 28, 2006 Abstract : One of the most neglected areas of an enterprise is the warehouse. When errors occur here, the whole company is affected, so it is crucial that good managers nurture the skills of warehouse employees.
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Bootcamp for the Pros; Why Ernst & Young Will Lead Security Auditing Standards ( Pages)
by L. Taylor
Jan 19, 2002 Abstract : Original News & Educational Review Course Summary Ernst & Young, has put together the quintessential course for security engineers looking to improve their ability to protect their organization's website, systems, and network. Dubbed eXtreme Hacking, and carrying a price tag of $5,000 a slot, this course is for anyone but hacks. With an impressive course book that fills a two-inch thick binder, leading Ernst & Young security engineers take you step-by-step through all the ways that bad guys try to subvert your mission critical servers and network configurations. Using dual-bootable NT-Linux laptops, and an accompanying network setup for practicing subversive attacks and exploits, attendees will leave the course with an entire new bag of tools and tricks that help them understand how bad guys identify target IP addresses, collect information about the systems they plan on compromising, and exploit weaknesses without being noticed. The idea is to learn how to figure out what the weaknesses are in your organization's network before the bad guys do.
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A New Era Dawns for Sybase ( Pages)
by M. Reed
Mar 8, 2001 Abstract : Sybase, Inc. has announced an agreement to acquire New Era of Networks (also known as NEON). After completion, Sybase will create a new e-Business division integrating NEON and other parts of its product suite. Within the last month, Sybase has announced record earnings and completed a three-year re-engineering effort to transform themselves from a database vendor to an e-Business infrastructure provider.
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Fast-path Implementations - Are They Good or Bad? ( Pages)
by P.J. Jakovljevic & Olin Thompson
Jul 5, 2002 Abstract : Over the last few years the market has seen a plethora of fixed-scope and fixed-price applications, pre-packaged vertical solutions with industry templates, limited education and training, implementation tools, attractive support programs and hosting services with catchy names, all aimed at making it faster, simpler and cheaper for enterprises well under $500 million to use them. Is this approach good or bad for the user?
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Fast-path Implementations - Are They Good or Bad? ( Pages)
by P.J. Jakovljevic & Olin Thompson
Jul 20, 2001 Abstract : Over the last few years the market has seen a plethora of fixed-scope and fixed-price applications, pre-packaged vertical solutions with industry templates, limited education and training, implementation tools, attractive support programs and hosting services with catchy names, all aimed at making it faster, simpler and cheaper for enterprises well under $500 million to use them. Is this approach good or bad for the user?
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CRM RFP Template (1 Page)
by TEC Staff
Nov 22, 2007 Abstract : Don't let your CRM software selection become a risky venture. Play your cards right and use a CRM RFP template. Find out what a CRM RFP template is and how it can save you time and money. We also tell you how you can write your own CRM RFP template, so you can get the CRM solution you need for your enterprise. Don't place any bets until you have all the information you need about how you can make a CRM RFP work for you.
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Software RFP Template (1 Page)
by TEC Staff
Nov 5, 2007 Abstract : When it comes to choosing the right enterprise software; time is money. But with a software RFP template, gathering and prioritizing your software requirements becomes a walk in the park. Criteria is predefined for you and written in a language that software vendors understand—allowing an apples-to-apples comparison. Save months of time on your software selection and download one of our software RFP templates today.
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