| 1. |
NAI Will Pay Trend $12.5 Million Resulting from Law Suit ( Pages)
by L. Taylor
Jul 5, 2000 Abstract : Settling a patent dispute out of court, Network Associates agreed to pay Trend Micro $12.5 million for the cost of licensing Trend's patented technologies. Both companies claim to be the innovator of scanning for viruses in electronic mail.
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| 2. |
Business Objects Outguns Brio Technology in Patent Dispute ( Pages)
by M. Reed
Sep 14, 1999 Abstract : On September 13, Business Objects and Brio Technology announced that they had settled a patent infringement suit. Brio technology will be forced to pay an undisclosed sum to Business Objects, and to acknowledge the validity of Business Objects' U.S. patent.
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| 3. |
A CRM System Needs A Data Strategy ( Pages)
by David McNamara
Jul 3, 2003 Abstract : A customer relationship management (CRM) system is inherently valuable for supporting customer acquisition and retention by gathering data from each contact with customers and prospects. Collecting data, however, cannot be isolated from a strategy for actually using that data. Here is an overview of how to evolve the focus of a data strategy to specifically suit both the acquisition and retention phases.
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| 4. |
Software Giants Make Courting A Small Guy Their "Business One" Priority Part Three: Market Impact Continued ( Pages)
by P.J. Jakovljevic
Jun 9, 2003 Abstract : Trying to sell dumbed-down versions of mySAP Business Suite, Oracle E-Business Suite, without a serious re-engineering of these products, has not worked for the lower-end of the market. To date, Oracle and SAP have responded by acquiring more suitable genuine products for the segment, while it is not unlikely to see PeopleSoft and J.D. Edwards follow suit in the future.
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| 5. |
Business Objects Objects Again ( Pages)
by M. Reed
May 30, 2000 Abstract : In a repeat of the Brio lawsuit of 1999, Business Objects has now sued Cognos over a U.S. patent that Business Objects holds for a query technology. Cognos says the suit is “invalid and unenforceable”, but it cost Brio $10 million.
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| 6. |
A CRM System Needs A Data Strategy (7 Pages)
by David McNamara
Jan 18, 2001 Abstract : A customer relationship management (CRM) system is inherently valuable for supporting customer acquisition and retention by gathering data from each contact with customers and prospects. Collecting data, however, cannot be isolated from a strategy for actually using that data. Here is an overview of how to evolve the focus of a data strategy to specifically suit both the acquisition and retention phases.
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| 7. |
A CRM System Needs A Data Strategy (7 Pages)
by David McNamara
Jan 3, 2001 Abstract : A customer relationship management (CRM) system is inherently valuable for supporting customer acquisition and retention by gathering data from each contact with customers and prospects. Collecting data, however, cannot be isolated from a strategy for actually using that data. Here is an overview of how to evolve the focus of a data strategy to specifically suit both the acquisition and retention phases.
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| 8. |
Informix Denies Patent Infringement Allegations by IBM ( Pages)
by M. Reed
Feb 9, 2000 Abstract : On February 7, Informix Corporation (NASDAQ:IFMX) announced it was vigorously denying accusations by International Business Machines (NYSE:IBM) of patent infringement in some of Informix's core database technology, and may launch a counter-suit.
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| 9. |
Is There a Panacea for Enterprise Software Pricing Yet? ( Pages)
by P.J. Jakovljevic
Dec 21, 2005 Abstract : While enterprise applications are becoming a commodity, their pricing schemes have yet to follow suit. Users are put in a costly position where the
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