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Outsourcing 101 - A Primer Part Two: Outsourcing Categories ( Pages)
by A.B. Maynard
Jan 17, 2004
Abstract : Outsourcing is a very diverse market, and there are many different outsourcing options and outsourcing service providers to choose from. This part examines the four broad outsourcing categories: application software, information technology infrastructure, business process outsourcing (BPO), and manufacturing.
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| 2. |
Outsourcing 101 - A Primer ( Pages)
by A.B. Maynard
Jan 16, 2004
Abstract : Outsourcing is a very diverse topic, and there are many different outsourcing options and outsourcing service providers to choose from. Companies are telling TEC that they need a clearer picture of outsourcing, its potential benefits, and common pitfalls. They want examples of different types of outsourcing and advice on whether outsourcing is right for them. This primer addresses these questions.
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| 3. |
Offshore Outsourcing: Is There a Method to the Madness? Planning for Offshore Outsourcing (8 Pages)
by Nitin Kapila
Aug 25, 2004
Abstract : Organizations considering the offshore outsourcing of processes, including technology development; finance and accounting; claims processing etc., should seriously consider adopting a proven methodology before implementation. This will minimize risk and maximize the return associated with offshore outsourcing and will help create a successful venture. Any adopted offshore outsourcing methodology should be based on input from multiple organizations; hands-on experience; and should include some discrete phases. These phases include (a) planning, (b) partner selection, and (c) a path to productivity that can be adopted by organizations, both large and small.
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| 4. |
Outsourcing Security Benefits, Costs, Provider Selection (3 Pages)
by Jim McLendon
Apr 11, 2002
Abstract : It's the middle of the night. A shadowed figure crouches by the window. He retrieves a menacing instrument and begins fiddling with the lock. But the intruder won't get far: the homeowners have contracted a security provider to monitor a tight alarm system-or so they thought...
Benefits of Outsourcing Security
Without effective security, companies risk losing money and customer trust. With good security, companies have the power to maintain stakeholder value, customer loyalty, and competitive advantage. Faced with the complexity of providing effective security, many companies are turning to outsourcing.
Measuring The Cost of Such an Outsourcing
Evaluating the cost of outsourcing can be challenging because most organizations cannot fully estimate the financial impact of such a decision.
Selecting a Managed Security Services Provider
Guidelines for selecting a dependable managed security services provider.
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| 5. |
Outsourcing 101 - A Primer Part Three: Approaches and Recommendations ( Pages)
by A.B. Maynard
Jan 19, 2004
Abstract : Outsourcing is a very diverse market, and there are many different outsourcing options and outsourcing service providers to choose from. This part discusses recommendations for companies looking to outsource, and recommendations for outsourcing providers.
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| 6. |
Offshore Outsourcing: Is There a Method to the Madness? Planning for Offshore Outsourcing ( Pages)
by Nitin Kapila
May 28, 2005
Abstract : Organizations considering the offshore outsourcing of processes should seriously consider adopting a proven methodology before implementation. This will minimize risk and maximize the return associated with offshore outsourcing and will help create a successful venture.
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| 7. |
Selecting an Outsourcing Provider--Art or Science? (6 Pages)
by A.B. Maynard
Nov 2, 2004
Abstract : Many companies base their outsourcing provider selection on only one aspect of the outsourcing relationship. Some decide on a perception of cultural fit and on the rapport and relationship developed during the sales cycle between the company's senior management and the outsource provider's sales representative and executive team. A number of companies drive their selection process via a checklist-driven, skill-matching process that attempts to find and select the best fit, while other companies select their provider based solely or primarily on price. With many different aspects to consider, how can a company ensure they have made the right choice in selecting an outsourcing provider? 1. Defining the Problem 2. Where to Begin 3. Key Success Factors 4. Selection Process 5. Recommendations
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| 8. |
A Case Study and Tutorial in Using IT Knowledge Based Tools Part 2: A Tutorial ( Pages)
by E. Robins
May 31, 2001
Abstract : This tutorial, part 2 of a two part series on Knowledge Based Selection, demonstrates the selection processes and capabilities of Knowledge Based Selection Methods and Tools. These tools, integrated with business decision making procedures, can arguably reduce selection risk and improve chances for success in IT projects. Given the appalling rate of IT project failures, selection can potentially help reduce risk in some 30% of cases, with an associated estimated cost of about $30B annually to industry according to some sources. In this tutorial, we illustrate a number of the procedures for rapid decision processing through the real-life selection of a PDA device. The process gave confidence to the argument to wait for the solution, while weighing risk against return.
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| 9. |
The Many Flavors of Application Software Outsourcing ( Pages)
by A.B. Maynard
Sep 29, 2004
Abstract : Many companies are looking to outsource development and maintenance of their application software. Common reasons that companies outsource application software are to reduce their costs, improve quality, obtain flexible staffing levels, and obtain improved service and support so they can focus on their core competence such as, designing clothes, managing equity portfolios, or running hospitals. Choosing whether to outsource or not is a strategic decision for a company. Once a company has decided to outsource, however, it must still choose an outsourcing approach that best fits it needs. This paper will describe the many different options for application software outsourcing, including the advantages and disadvantages of each alternative.
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