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CRM Evaluation Center

Nov 23, 2009
Today's usage of Decision Support Systems (DSS), combined with vetted CRM knowledge bases, allows organizations to save time and money, achieving better and more reliable/fully-documented decisions, a quantum improvement over the widely-used subjective process of selecting complex enterprise software...
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6 Immediate Business Improvements Offered by an Online SRM System: Part 2: Online SRM ( Pages)
by Sunil Pande
Oct 23, 2002 Abstract : Online SRM helps to reduce the time spent on transactional details and put more emphasis on strategic activities.
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The Next Phase of Supplier Performance Management in the Retail Industry ( Pages)
by Mark Jones
Mar 18, 2005 Abstract : Supplier performance management in the mass merchandising market is undergoing a renaissance of sorts. Increasingly, retailers are deploying vendor scorecards as a means of better aligning their supplier network with their corporate direction. Suppliers need to consider the implications and begin preparing for this or face considerable risk.
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The Hidden Gems of the Enterprise Application Space Part Two: Sorting and Selecting SRM Software ( Pages)
by P.J. Jakovljevic
Oct 30, 2003 Abstract : No vendor provides all (if even a majority) of the required solutions for a full SRM initiative at this stage, so almost all solutions will involve best-of-breed components.
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Supplier Logistics Management (SLM) Part 1 ( Pages)
by Todd Buelow
Jan 22, 2002 Abstract : Supplier Logistics Management is leveraging technology and supplier relationships to gain competitive advantage.
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Supplier Relationship Management: Benefits and Challenges ( Pages)
by Al Bukey
Jan 19, 2007 Abstract : Properly implemented supplier relationship management solutions can help companies overcome some of today's business challenges by allowing them to restructure their supply chains, align business processes, define and establish company-supplier relationships, and integrate information systems to share information with suppliers.
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Podcast: What the Revolution in ERP for Distribution Means to Your Organization ( Pages)
by Dylan Persaud
Jul 25, 2007 Abstract : Today, globalization is becoming a way of business. With big-box retailers, supplier relationship management (SRM) has become an important component in how organizations conduct business. In this podcast, Rodney Winger from Epicor discusses ERP - distribution software and SRM solutions.
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Manugistics Envisions Supplier Relationship Management Solution ( Pages)
by Steve McVey
Aug 10, 2001 Abstract : Manugistics’ launch of SRM is clear evidence that it intends to stake a larger claim in the E&HT market, the near-exclusive domain of its arch-nemesis i2 Technologies.
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PeopleSoft Revamps World for Its Mid-Market "Express" Conquest Part Three: Strengths ( Pages)
by P.J. Jakovljevic
Jul 28, 2004 Abstract : PeopleSoft's solutions within enterprise resource planning (ERP), customer relationship management (CRM), supply chain management (SCM), enterprise portals, business intelligence (BI), and supplier relationship management (SRM) functionality provide a wide scope of features, and very few smaller vendors can provide tightly integrated applications of this magnitude under one umbrella.
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The Return of Supplier Relationship Management ( Pages)
by Dylan Persaud
Jul 13, 2007 Abstract : Globalization, technology stabilization, inventory visibility, and traceability are forcing organizations to reevaluate supplier relationship management systems. The benefits of a customer relationship management system that can be applied to a supply chain can streamline operations and increase bottom line results.
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