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SCM Evaluation Center

Nov 25, 2009
Today's usage of Decision Support Systems (DSS), combined with vetted SCM knowledge bases, allows organizations to save time and money, achieving better and more reliable/fully-documented decisions, a quantum improvement over the widely-used subjective process of selecting complex enterprise software...
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Drop-Shipping—Internet Retailers' "Little Helper"? ( Pages)
by P.J. Jakovljevic
Aug 21, 2006 Abstract : Relying on drop-shipping (sometimes called
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Integrating Customer Relationship Management and Service Resolution Management ( Pages)
by P.J. Jakovljevic
Dec 7, 2007 Abstract : The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies need to rely more on inbound (customer-generated) calls than on outbound telemarketing efforts.
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Provia Tackles RFID in a Twofold Manner Part One: Recent Annoucements ( Pages)
by P.J. Jakovljevic
Aug 11, 2004 Abstract : The fact that the size does not necessarily mean everything in the enterprise applications space might be proven by Provia, which certainly still continues to differentiate its value proposition despite its smaller stature and quieter nature compared to most of its adversaries. Most recently, it would be its early embrace of RFID through two offerings for different levels of RFID needs: 1) ViaWare WMS--RFID compliant product, for intrinsic RFID enablement of many processes within the supply chain, and 2) the RFIDware add-on module, for achieving outbound RFID tag application only.
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Warehouse Management for Manufacturers: Why Extended ERP Might Be the Right Choice ( Pages)
by David Barks
Jun 16, 2008 Abstract : As a provider of enterprise resource planning (ERP) integrated workforce productivity solutions, we have seen many approaches to distribution automation. Adding a warehouse management system is a logical option for many manufacturers, but this article provides insight into another option: extending ERP distribution capabilities to take advantage of a single receiving, inventory, shipping database.
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Retail Systems: A Primer ( Pages)
by Caroline Lam
Mar 13, 2006 Abstract : The core components of a retail information system are inventory management, inventory optimization, revenue management, sales management, and reports and inquiries. Non-core components can include financial, supply chain management, enterprise resource planning, customer relationship management, and warehouse management systems.
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Warehouse Management for Manufacturers: Why Extended ERP Might Be the Right Choice (0 Pages)
by David Barks
Aug 5, 2009 Abstract : As a provider of enterprise resource planning (ERP) integrated workforce productivity solutions, we have seen many approaches to distribution automation. Adding a warehouse management system is a logical option for many manufacturers, but this article provides insight into another option: extending ERP distribution capabilities to take advantage of a single receiving, inventory, shipping database.
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Customer Relationship Management (CRM) - CRM Acronym Definition and Related White Papers ( Pages)
by TEC Staff
Jun 13, 2009 Abstract : Customer Relationship Management (CRM) systems are software systems that cover the range of interaction a company has with its current, or potential customers. Its functionality can include marketing automation, sales force automation, help desk, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.
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Warehouse Management for Manufacturers: Why Extended ERP Might Be the Right Choice (0 Pages)
by David Barks
May 6, 2009 Abstract : As a provider of enterprise resource planning (ERP) integrated workforce productivity solutions, we have seen many approaches to distribution automation. Adding a warehouse management system is a logical option for many manufacturers, but this article provides insight into another option: extending ERP distribution capabilities to take advantage of a single receiving, inventory, shipping database.
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Compaq, Dell Announce Eight-Way Intel Servers ( Pages)
by R. Krause
Sep 3, 1999 Abstract : Compaq and Dell have announced eight-CPU Intel servers, shipping in late August/early September.
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