| 1. |
Remedy Plots A Course To Travel And Expense Capabilities ( Pages)
by D. Geller
Jun 14, 2000 Abstract : Remedy further extends the capabilities of its self-service e-procurement application with Necho’s travel and entertainment expense product.
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| 2. |
Service Supply Chain Strategies to Increase Corporate Profitability ( Pages)
by Morris Cohen
Jun 22, 2004 Abstract : This article describes the unique challenges of the service supply chain, provides a framework for understanding the service management decision hierarchy, and highlights the dramatic value proposition available to companies that deploy advanced service strategies and decision-support tools to address these challenges. Brief case studies from leading service organizations Cisco and KLA-Tencor show examples of successful deployments of service supply chain strategies.
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| 3. |
Supply Chain Management Systems for Service and Replacement Parts: Players, Benefits, and User Recommendations ( Pages)
by P.J. Jakovljevic and Olin Thompson
Aug 2, 2005 Abstract : Improved service management boosts revenue from both service offerings and new product sales, while improved customer service and enhanced offerings increase customer retention, and draw new service business, providing an additional, low risk and likely repeated revenue stream over a long period of ownership.
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| 4. |
A Guide to ERP for Service Organizations ( Pages)
by Neil Stolovitsky
Jun 12, 2007 Abstract : Enterprise resource planning (ERP) is enabling service organizations to streamline service delivery, optimize operations, and improve customer satisfaction. In this podcast, TEC analyst Neil Stolovitsky sits down with Oracle's Ted Kempf for his take on the unique implementation requirements of ERP systems for professional service organizations, as well as the role technology plays in running a successful service business.
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| 5. |
Enterprise Resource Planning for Services: Has Software as a Service Become Service-oriented Architecture for Small to Medium Businesses? ( Pages)
by Neil Stolovitsky
May 21, 2007 Abstract : In the past, enterprise resource planning (ERP) initiatives were far too costly for smaller organizations to consider. However, a trend has recently emerged where software vendors are now offering software-as-a-service business models for ERP implementation to even the smallest organizations.
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| 6. |
Enterprise Resource Planning for Services: Has Software as a Service Become Service-oriented Architecture for Small to Medium Businesses? (3 Pages)
by Neil Stolovitsky
Sep 7, 2009 Abstract : In the past, enterprise resource planning (ERP) initiatives were far too costly for smaller organizations to consider. However, a trend has recently emerged where software vendors are now offering software-as-a-service business models for ERP implementation to even the smallest organizations.
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| 7. |
Enterprise Resource Planning for Services: Has Software as a Service Become Service-oriented Architecture for Small to Medium Businesses? (4 Pages)
by Neil Stolovitsky
Feb 14, 2007 Abstract : In the past, enterprise resource planning (ERP) initiatives were far too costly for smaller organizations to consider. However, a trend has recently emerged where software vendors are now offering software-as-a-service business models for ERP implementation to even the smallest organizations.
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| 8. |
Concur eWorkplace Projects Vision Onto Desktop ( Pages)
by D. Geller
Apr 13, 2000 Abstract : Concur announced a comprehensive release of its eWorkplace portal and the components for purchasing, human relations, and travel and expense management.
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| 9. |
Concur Aims To Be Single Point Of (Purchasing) Access ( Pages)
by D. Geller
Mar 1, 2000 Abstract : Concur began as a vendor of shrink-wrapped travel and expense tracking software, but is now making a play to be a major provider of self-service Internet-enabled applications, including offerings in E-purchasing and Human Resources.
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