| 1. |
Selecting an Outsourcing Provider—Art or Science? (6 Pages)
by A.B. Maynard
Aug 13, 2005
Abstract : As there are many different categories of outsourcing services, there are also many outsourcing providers. With many different aspects to consider, how can a company ensure they have made the right choice in selecting one?
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| 2. |
E&Y+ASP=BSP: It’s Not Algebra, But It Adds Up To Something Big (3 Pages)
by A. Turner
May 30, 2000
Abstract : In April, Ernst & Young LLP and Corio, entered into a strategic alliance where Ernst & Young will implement and market hosted solutions from Corio, and will offer business process outsourcing services. The companies will offer total enterprise management solutions for a wide range of core business functions such as e-commerce, procurement, manufacturing, customer support, finance, accounting, and human resources.
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| 3. |
Outsourcing Security Part 3: Selecting a Managed Security Services Provider (4 Pages)
by Jim McLendon
Apr 11, 2002
Abstract : As the final article in a three-part series on outsourcing security, the following article provides guidelines for selecting a dependable managed security services provider.
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| 4. |
Enterprise Resource Planning for Services, and Professional Services Automation: Where Do You Draw the Line? (4 Pages)
by Neil Stolovitsky
Apr 13, 2006
Abstract : Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in the service industry. Simultaneously, professional services automation (PSA) became a viable software category. Consequently, deciphering the difference between ERP and PSA remains a challenge.
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| 5. |
Understanding SOA, Web Services, BPM, BPEL, and More Part One: SOA, Web Services, and BPM (5 Pages)
by P.J. Jakovljevic
Dec 22, 2004
Abstract : In the larger schema of things, SOA would espouse general, more abstract concepts of software reusability and encapsulation within certain boundaries (as to then provide access to that software via defined interfaces), Web services would then make these SOA concepts vendor-independent due to their use of generally accepted standards, while BPM and BPEL would be some of the engines making the whole system work.
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| 6. |
Outsourcing Security Benefits, Costs, Provider Selection (3 Pages)
by Jim McLendon
Apr 11, 2002
Abstract : It's the middle of the night. A shadowed figure crouches by the window. He retrieves a menacing instrument and begins fiddling with the lock. But the intruder won't get far: the homeowners have contracted a security provider to monitor a tight alarm system-or so they thought...
Benefits of Outsourcing Security
Without effective security, companies risk losing money and customer trust. With good security, companies have the power to maintain stakeholder value, customer loyalty, and competitive advantage. Faced with the complexity of providing effective security, many companies are turning to outsourcing.
Measuring The Cost of Such an Outsourcing
Evaluating the cost of outsourcing can be challenging because most organizations cannot fully estimate the financial impact of such a decision.
Selecting a Managed Security Services Provider
Guidelines for selecting a dependable managed security services provider.
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| 7. |
A Dynamic Answer to Enterprise Resource Planning for Services (3 Pages)
by Neil Stolovitsky
Jun 4, 2007
Abstract : Enterprise resource planning (ERP) vendors do battle to win business and Epicor is leveraging Microsoft's technology to deliver a mid-market solution to services industries. Despite Microsoft's competing ERP offering, Epicor continues to build a Microsoft-centric solution with its partners' support.
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| 8. |
Professional Services Automation: Affordable Hosted Solutions for the Small to Medium Business Market (3 Pages)
by Neil Stolovitsky
Sep 13, 2006
Abstract : Although technology is pivotal in maintaining a competitive edge, many smaller professional services organizations (PSOs) have limited time and resources to dedicate to their IT infrastructure. For this reason, the application service provider model can be a very attractive offering.
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| 9. |
Professional Services Organizations Automate their Processes (3 Pages)
by Neil Stolovitsky
Sep 4, 2006
Abstract : Major vendors are entering the professional services software market and small niche vendors are repositioning themselves to compete. This changing market is conveying mixed messages; however, users can navigate this space by separating market messages from vendors' functional capabilities.
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