| 1. |
It’s All About User Experience But, How Can We Measure User Experience? ( Pages)
by D. Geller
Aug 14, 2000
Abstract : Now that everyone understands the importance of tuning websites to maximize the user experience, the industry is scrambling to figure out how to measure it. WebCriteria has ridden into town with its latest silver bullet.
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| 2. |
How to Measure Customer Satisfaction ( Pages)
by Murali Chemuturi
Apr 30, 2008
Abstract : Organizations often rely on surveys and questionnaires to determine customer satisfaction ratings, but such methods merely offer a perceived customer rating. Obtaining a realistic measure of customer satisfaction involves computing a metric based on a composite customer satisfaction rating system.
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| 3. |
How to Measure Customer Satisfaction (0 Pages)
by Murali Chemuturi
Apr 13, 2009
Abstract : Organizations often rely on surveys and questionnaires to determine customer satisfaction ratings, but such methods merely offer a perceived customer rating. Obtaining a realistic measure of customer satisfaction involves computing a metric based on a composite customer satisfaction rating system.
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| 4. |
Function Points: Are They Really the Right Unit of Measure for Software Sizing? (0 Pages)
by Murali Chemuturi
Dec 15, 2008
Abstract : Function points (FPs) are the most popular unit of measure for measuring the size of software. But because FPs were developed in the 1970s, are they not now outdated for today’s event-oriented programming and multi-tiered software architectures?
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| 5. |
How to Measure Customer Satisfaction (0 Pages)
by Murali Chemuturi
Nov 26, 2008
Abstract : Organizations often rely on surveys and questionnaires to determine customer satisfaction ratings, but such methods merely offer a perceived customer rating. Obtaining a realistic measure of customer satisfaction involves computing a metric based on a composite customer satisfaction rating system.
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| 6. |
How to Measure Customer Satisfaction (0 Pages)
by Murali Chemuturi
Sep 1, 2008
Abstract : Organizations often rely on surveys and questionnaires to determine customer satisfaction ratings, but such methods merely offer a perceived customer rating. Obtaining a realistic measure of customer satisfaction involves computing a metric based on a composite customer satisfaction rating system.
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| 7. |
It’s All About User Experience But, How Can We Measure User Experience? (3 Pages)
by D. Geller
Aug 14, 2000
Abstract : Now that everyone understands the importance of tuning websites to maximize the user experience, the industry is scrambling to figure out how to measure it. WebCriteria has ridden into town with its latest silver bullet.
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| 8. |
Quoting and Costing for Multiple Units of Measure ( Pages)
by P.J. Jakovljevic
Sep 7, 2006
Abstract : A common need of plastics producers is real-time shop floor production monitoring. This serves many purposes, including tracking cycles on tools or machines, data collection, precision measurement, analysis and reporting, gage management, and material usage and labor tracking.
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| 9. |
Vendors Strive for Segment Pack Leader Status; Does Retalix Measure Up? ( Pages)
by Michael Bittner
Oct 18, 2005
Abstract : Software vendors strive to be leaders in their areas of expertise and Retalix seems to be no exception. But how do we recognize a segment pack leader and what are the key elements that characterize a supply chain pack leader?
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