| 1. |
The Supply Chain of Sitcoms—Enhanced with Radio Frequency Identification (3 Pages)
by Laura Faught
Feb 23, 2006
Abstract : Imagine what sitcoms like Cheers, Laverne and Shirley, and Green Acres would look like if they were radio frequency identification (RFID) enhanced. Then picture the impact that RFID technology can have on the customer experience in your own enterprise.
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| 2. |
United Messaging to Provide Enhanced ASP Messaging Services (3 Pages)
by P. Hayes
Jan 26, 2000
Abstract : Through a combination of enhancement offerings such as anti-spam, anti-virus and enhanced fault tolerance, look to see United Messaging to maintain its foothold at the head of the messaging ASP pack.
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| 3. |
Enterprise Resource Planning for Services, and Professional Services Automation: Where Do You Draw the Line? (4 Pages)
by Neil Stolovitsky
Apr 13, 2006
Abstract : Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in the service industry. Simultaneously, professional services automation (PSA) became a viable software category. Consequently, deciphering the difference between ERP and PSA remains a challenge.
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| 4. |
Understanding SOA, Web Services, BPM, BPEL, and More Part One: SOA, Web Services, and BPM (5 Pages)
by P.J. Jakovljevic
Dec 22, 2004
Abstract : In the larger schema of things, SOA would espouse general, more abstract concepts of software reusability and encapsulation within certain boundaries (as to then provide access to that software via defined interfaces), Web services would then make these SOA concepts vendor-independent due to their use of generally accepted standards, while BPM and BPEL would be some of the engines making the whole system work.
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| 5. |
Sendmail, Inc. and Disappearing, Inc. Team Up to Add Enhanced Security (3 Pages)
by P. Hayes
Mar 6, 2000
Abstract : Administrators of the sendmail system, coupled with Disappearing, Inc.'s product will be able to set specific 'Time to Live' (TTL) for each piece of email prior to permanent deletion, allowing corporate email retention policies to be enforced.
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| 6. |
Supply Chain Management Systems for Service and Replacement Parts: Players, Benefits, and User Recommendations (7 Pages)
by P.J. Jakovljevic and Olin Thompson
Aug 2, 2005
Abstract : Improved service management boosts revenue from both service offerings and new product sales, while improved customer service and enhanced offerings increase customer retention, and draw new service business, providing an additional, low risk and likely repeated revenue stream over a long period of ownership.
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| 7. |
A Dynamic Answer to Enterprise Resource Planning for Services (3 Pages)
by Neil Stolovitsky
Jun 4, 2007
Abstract : Enterprise resource planning (ERP) vendors do battle to win business and Epicor is leveraging Microsoft's technology to deliver a mid-market solution to services industries. Despite Microsoft's competing ERP offering, Epicor continues to build a Microsoft-centric solution with its partners' support.
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| 8. |
Professional Services Automation: Affordable Hosted Solutions for the Small to Medium Business Market (3 Pages)
by Neil Stolovitsky
Sep 13, 2006
Abstract : Although technology is pivotal in maintaining a competitive edge, many smaller professional services organizations (PSOs) have limited time and resources to dedicate to their IT infrastructure. For this reason, the application service provider model can be a very attractive offering.
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| 9. |
Professional Services Organizations Automate their Processes (3 Pages)
by Neil Stolovitsky
Sep 4, 2006
Abstract : Major vendors are entering the professional services software market and small niche vendors are repositioning themselves to compete. This changing market is conveying mixed messages; however, users can navigate this space by separating market messages from vendors' functional capabilities.
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