| 1. |
CRM Vendors Cash In On The Financial Services Industry ( Pages)
by L. Talarico
Nov 2, 2000
Abstract : Last year’s deregulation of the financial services industry changed the competitive pressures on banks, brokerages, and insurance companies. Firms in this industry have been forced to expand and reorganize their offerings around the customer rather than around products. This makes a perfect case for CRM, and leading vendors are enhancing their offerings to take advantage of the opportunities. Find out how Siebel, E.piphany, and Broadbase are staking their claim.
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| 2. |
How Is Business Process Management Applicable to Financial Services? ( Pages)
by Hans Mercx
Jan 3, 2006
Abstract : Business process management (BPM) allows financial services companies to manage internal processes and to increase efficiency and accuracy. Organizations, especially those that deal with Sarbanes-Oxley, should focus on BPM to ensure compliance and to minimize error and risk.
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| 3. |
Interface Software Expands Its CRM Functionality ( Pages)
by Kevin Ramesan
Aug 26, 2004
Abstract : Interface Software, a provider of relationship intelligence to professional services firms, introduces InterAction 5 with three additional modules aimed at facilitating collaborative work in both legal- and project-based environments. InterAction 5 reinforces Interface Software's customer relationship management offering in response to its customer requirements and work processes. Interface Software targets particularly accountants, financial services, law firms, and management consultants.
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| 4. |
Can the Market Sustain a Stand-Alone EMM? ( Pages)
by Kevin Ramesan
May 6, 2004
Abstract : The new millennium has completely redrawn the IT industry map especially in the enterprise marketing management (EMM) sector. The number of independent marketing automation vendors has significantly shrunk. Names such as Xchange, MarketFirst, Annuncio, and Prime Response no longer exist. Amongst the few still operating is Aprimo. Their strategy primarily targets large customers from the financial services, technology, media and entertainment, pharmaceuticals, and manufacturing industries, and it pays. Aprimo just released its version 6.0 posed to help the vendor sustain the ongoing IT turmoil.
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| 5. |
Can Brick & Mortar Leaders Be Brick & Click Leaders? ( Pages)
by R. Lynch
Apr 12, 2000
Abstract : Merger mania, deregulation, and new technology are having far ranging impacts on organization, process, and technology integration in the financial services arena. But are leaders ready for the speed, innovation and risk management challenge brought on by e-commerce?
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| 6. |
Business Engine: Driving Project Portfolio Management for IT Departments in the Enterprise Market ( Pages)
by Neil Stolovitsky
Mar 24, 2006
Abstract : Business Engine provides best-of-breed PPM functionality for internal IT departments, focusing on financial governance. For organizations seeking flexible workflow and IT governance capabilities, BEN delivers functionality in the financial services, health care, government, manufacturing, telecommunications, pharmaceuticals and retail vertical markets.
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| 7. |
We Shall Be Giant ( Pages)
by D. Geller
Nov 27, 2000
Abstract : Oracle and Citigroup bank on integrating B2B exchange and financial services. Will Bailey Building and Loan Association get into the act?
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| 8. |
ERP Vendors Venturing into PSA ( Pages)
by P.J. Jakovljevic
Apr 12, 2000
Abstract : On February 29, PeopleSoft Inc. took the wraps off its Professional Services Automation (PSA) product, software that aims to help services firms better manage financial and human-resources systems. On March 6, Lawson Software reaffirmed its position as a “premier total solution provider for the professional services industry”.
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| 9. |
Yet Another Branding Debacle (This Time, It's ERP for Services) ( Pages)
by Jane Affleck
Jun 25, 2008
Abstract : Organizations providing billable services to their clients can benefit from an enterprise resource planning solution. But what makes ERP for services different from solutions known as product portfolio management for professional services automation? And which is best for your organization?
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