| 1. |
CRM Vendors Cash In On The Financial Services Industry ( Pages)
by L. Talarico
Nov 2, 2000
Abstract : Last year’s deregulation of the financial services industry changed the competitive pressures on banks, brokerages, and insurance companies. Firms in this industry have been forced to expand and reorganize their offerings around the customer rather than around products. This makes a perfect case for CRM, and leading vendors are enhancing their offerings to take advantage of the opportunities. Find out how Siebel, E.piphany, and Broadbase are staking their claim.
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| 2. |
How Is Business Process Management Applicable to Financial Services? ( Pages)
by Hans Mercx
Jan 3, 2006
Abstract : Business process management (BPM) allows financial services companies to manage internal processes and to increase efficiency and accuracy. Organizations, especially those that deal with Sarbanes-Oxley, should focus on BPM to ensure compliance and to minimize error and risk.
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| 3. |
Interface Software Expands Its CRM Functionality ( Pages)
by Kevin Ramesan
Aug 26, 2004
Abstract : Interface Software, a provider of relationship intelligence to professional services firms, introduces InterAction 5 with three additional modules aimed at facilitating collaborative work in both legal- and project-based environments. InterAction 5 reinforces Interface Software's customer relationship management offering in response to its customer requirements and work processes. Interface Software targets particularly accountants, financial services, law firms, and management consultants.
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| 4. |
Can the Market Sustain a Stand-Alone EMM? ( Pages)
by Kevin Ramesan
May 6, 2004
Abstract : The new millennium has completely redrawn the IT industry map especially in the enterprise marketing management (EMM) sector. The number of independent marketing automation vendors has significantly shrunk. Names such as Xchange, MarketFirst, Annuncio, and Prime Response no longer exist. Amongst the few still operating is Aprimo. Their strategy primarily targets large customers from the financial services, technology, media and entertainment, pharmaceuticals, and manufacturing industries, and it pays. Aprimo just released its version 6.0 posed to help the vendor sustain the ongoing IT turmoil.
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| 5. |
Can Brick & Mortar Leaders Be Brick & Click Leaders? ( Pages)
by R. Lynch
Apr 12, 2000
Abstract : Merger mania, deregulation, and new technology are having far ranging impacts on organization, process, and technology integration in the financial services arena. But are leaders ready for the speed, innovation and risk management challenge brought on by e-commerce?
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| 6. |
Business Engine: Driving Project Portfolio Management for IT Departments in the Enterprise Market ( Pages)
by Neil Stolovitsky
Mar 24, 2006
Abstract : Business Engine provides best-of-breed PPM functionality for internal IT departments, focusing on financial governance. For organizations seeking flexible workflow and IT governance capabilities, BEN delivers functionality in the financial services, health care, government, manufacturing, telecommunications, pharmaceuticals and retail vertical markets.
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| 7. |
We Shall Be Giant ( Pages)
by D. Geller
Nov 27, 2000
Abstract : Oracle and Citigroup bank on integrating B2B exchange and financial services. Will Bailey Building and Loan Association get into the act?
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| 8. |
Enterprise Resource Planning for Services, and Professional Services Automation: Where Do You Draw the Line? ( Pages)
by Neil Stolovitsky
Apr 13, 2006
Abstract : Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in the service industry. Simultaneously, professional services automation (PSA) became a viable software category. Consequently, deciphering the difference between ERP and PSA remains a challenge.
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| 9. |
Understanding SOA, Web Services, BPM, BPEL, and More Part One: SOA, Web Services, and BPM ( Pages)
by P.J. Jakovljevic
Dec 22, 2004
Abstract : In the larger schema of things, SOA would espouse general, more abstract concepts of software reusability and encapsulation within certain boundaries (as to then provide access to that software via defined interfaces), Web services would then make these SOA concepts vendor-independent due to their use of generally accepted standards, while BPM and BPEL would be some of the engines making the whole system work.
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