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ERP Evaluation Center

Nov 23, 2009
Today's usage of Decision Support Systems (DSS), combined with vetted ERP knowledge bases, allows organizations to save time and money, achieving better and more reliable/fully-documented decisions, a quantum improvement over the widely-used subjective process of selecting complex enterprise software...
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Service Level Agreements for Manufacturers and Software Vendors in the Supply Chain ( Pages)
by David Bourque
Apr 21, 2008 Abstract : Supply chains are very complex, as is discrete manufacturing and the software that addresses its needs. To ease the complexities, service level agreements are developed so that all parties involved remain on the same page and product delivery is facilitated.
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Service Level Agreements for Manufacturers and Software Vendors in the Supply Chain (0 Pages)
by David Bourque
Sep 1, 2008 Abstract : Supply chains are very complex, as is discrete manufacturing and the software that addresses its needs. To ease the complexities, service level agreements are developed so that all parties involved remain on the same page and product delivery is facilitated.
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Maintenance Software--How to Negotiate Successful Contracts with CMMS Vendors ( Pages)
by David Berger
Feb 25, 2004 Abstract : When negotiating a contract with a computer maintenance management system (CMMS) vendor the guiding principals and definition of the project must first be determined. Deliverables, pricing options, payment terms, continuance, product and service quality, and liabilities are additional areas that must be considered in negotiations.
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What Does Vendor Consolidation Mean To The End User? ( Pages)
by Olin Thompson & PJ Jakovljevic
May 10, 2003 Abstract : End-user companies should track the financial health of their vendors to see if the vendor will be a collector or one of the collected. If the end-user company has a focused vendor, think of that vendor's health and help them become even better in your type of business. If your vendor is acquired, meet the new owners. The new owners motivation in buying your product and vendor was the install base and that's you. Showing interest is your part in keeping the relationship the way you want it.
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How One Vendor Addresses Support and Maintenance Issues ( Pages)
by P.J. Jakovljevic
Apr 27, 2007 Abstract : SAP is addressing the problem of customers wanting support that vendors are either not providing, or providing at unjustifiable prices. Support and maintenance customers are committed to service contracts, but only to a point. New options are thus available.
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Latest Developments for a Vendor-neutral Third Party Support and Maintenance Provider ( Pages)
by P.J. Jakovljevic
Apr 23, 2007 Abstract : Rimini Street is not trying to be a software vendor. Rather, the third party support and maintenance provider is a focused system implementation and consulting firm that sells its services under service contracts instead of mere break-fix arrangements.
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Federal Contract Management and Vendors' Readiness Part One: Entry of Small Vendors into Federal Contracts ( Pages)
by P.J. Jakovljevic
Jan 12, 2005 Abstract : When all enterprise vendors go for ERP and like solutions to help improve the business of small, midsize, and large aerospace and defense (A&D); engineer-to-order (ETO); contract manufacturing; maintenance, repair, and overhaul (MRO); and like project-oriented manufacturing companies they may face the need to meet government contract requirements.
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Ten Key Legal Concerns in E-Commerce Ventures and Contracts ( Pages)
by Dennis M. Kennedy
Dec 20, 2000 Abstract : IT managers must understand the legal issues – at least well enough to know when there is an issue. E-commerce is so new that lawyers (and the law) are having a tough time keeping up with it, but that doesn’t get the manager off the hook if something that should have been thought about slips through the cracks. Here are a few simple points to keep in mind as you work on any e-commerce project.
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Symix Sytems: Shifting SME's Focus to Their Customers ( Pages)
by P.J. Jakovljevic
Sep 1, 1999 Abstract : Symix is regarded as the originator of the extended ERP concept (CSRP), which has proven to be so attractive to mid-market enterprises that two other leading mid-market vendors entered into specific R&D and licensing agreements with Symix to gain access to its SyteAPS. Despite a highly competitive environment, we predict that Symix Systems will reach $250 million in revenues within the next 3 years, based on attractiveness of its product for discrete manufacturing and distribution within Small-to-Medium Enterprises (SME).
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