| 1. |
SAS Institute Shoots for the Two-Stop-Shop with new Release of Warehouse Administrator (3 Pages)
by M. Reed
Sep 12, 2000
Abstract : SAS Institute, a vendor of integrated data warehousing, decision support and information delivery software, has announced the production availability of SAS/Warehouse Administrator® software, Version 2.1. With an open component-based architecture, improved data access and management capabilities, thin-client interfaces, and other enhancements, it is an important component of the new SAS® software V8.1.
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| 2. |
You Need More Than Functions and Features to Implement an ERP Package Part One: The Administrator and Customizer (3 Pages)
by Joseph J. Strub
Mar 16, 2005
Abstract : You have selected an ERP package. Now you have to worry about implementing the software. This article looks at four categories of tools that a vendor may supply that can make the implementation easier for your project team, end users, and IT department. Read on to see what tools you may want to have in your toolbox before proceeding with the implementation.
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| 3. |
Trend Micro Steps into PDA/Wireless AntiVirus Information Market (3 Pages)
by P. Hayes
Jun 15, 2000
Abstract : In crisis situations, Trend Micro's Virus Information Center for the Personal Digital Assistant (PDA) may prove indispensable for a network administrator and/or manager on the go.
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| 4. |
SAS/Warehouse 2.0 Goes Live (3 Pages)
by M. Reed
Mar 13, 2000
Abstract : SAS Institute has announced the production availability of SAS/Warehouse Administrator software, Version 2.0. This new version provides IT the ability to proactively publish data warehouse information and track its usage, plus aggressively manage the process of change in the data warehouse.
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| 5. |
The Best ACT! Is Still to Come (3 Pages)
by Kevin Ramesan and Katarina Novatzki
Aug 31, 2004
Abstract : After a long history as a contact management and relationship tracking tool, ACT! 2005, is expanding to offer more sales force automation features for small to midsize businesses. Now available in a workgroup version, it offers new templates, enhanced opportunity management, additional security, contact record permissions, group scheduling features, and new quote generation functionality. Technical improvements include an SQL database and a complete .NET platform positioning ACT! for total Internet accessibility. The balance of power will surely shift in the competitive landscape as ACT! 2005 covers SME CRM areas currently marked by competitors such as Goldmine and MS CRM.
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| 6. |
Web-enabled Sales Tactics (3 Pages)
by Emmett Holt
Mar 31, 2006
Abstract : The Internet has changed the buying process for enterprise level solutions and sales departments must learn to adapt to today's self-directed buyer. The new, competitive sales high ground is to effectively manage a convenient on-line/off-line buy cycle experience at every point of contact.
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| 7. |
The Web-Enabled Sales Process (5 Pages)
by Emmett Holt
Mar 30, 2006
Abstract : Traditional enterprise-level sales strategies are no longer sufficient in bringing new customer accounts. Today's self-directed buyers delay sales contact and pre-qualify solutions via the Internet. Sales can leverage this medium by understanding the buy cycle to deliver value and begin an influential on-line relationship.
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| 8. |
PeopleSoft Revamps World for Its Mid-Market 'Express' Conquest Part Two: Market Impact (4 Pages)
by P.J. Jakovljevic
Jul 27, 2004
Abstract : The major factors of success in business applications for the mid-market segment have traditionally been--flexible pricing, packaging and deployment options; speed of implementation; vertical focus; interconnectivity to other applications and legacy systems; product scalability and scope expandability; Internet and wireless device accessibility; low cost business-to-business (B2B) electronic connectivity; and a single point of contact possibly with a local consulting and implementation support. PeopleSoft seems to have captured (or at least tackled) most of these.
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| 9. |
A CRM System Needs A Data Strategy (7 Pages)
by David McNamara
Jul 3, 2003
Abstract : A customer relationship management (CRM) system is inherently valuable for supporting customer acquisition and retention by gathering data from each contact with customers and prospects. Collecting data, however, cannot be isolated from a strategy for actually using that data. Here is an overview of how to evolve the focus of a data strategy to specifically suit both the acquisition and retention phases.
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