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CRM Evaluation Center

Nov 8, 2009
Today's usage of Decision Support Systems (DSS), combined with vetted CRM knowledge bases, allows organizations to save time and money, achieving better and more reliable/fully-documented decisions, a quantum improvement over the widely-used subjective process of selecting complex enterprise software...
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Social Engineering Can Thwart the Best Laid Security Plans ( Pages)
by Brien Posey
Dec 22, 2001 Abstract : There are a lot of different social engineering techniques, but they all have the same basic idea. The trick behind social engineering is to get the user to give up valuable information without them suspecting anything.
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Team With Business Management to Drive Out IT Cost ( Pages)
by J. Dowling
Jul 25, 2002 Abstract : IT complexity drives cost and to a great extent, it is business management that drives IT complexity. Until IT architecture and infrastructure are simplified and configured into an adaptable platform, system design and construction will be fraught with wasteful work and non-essential components.
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Lucent Receives Engineering Award in Unified Messaging ( Pages)
by P. Hayes
Jul 11, 2000 Abstract : The award is in recognition for not only the advanced integration capabilities with the Exchange platform but also for innovation in bundling hardware, software, and support under one contract.
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Competitive Procurement (1 Page)
by TEC Staff
Mar 15, 2008 Abstract : Discover what makes your procurement process provide for full and open competition. Learn what are the different competitive procurement methods. Get an introduction to the Federal Acquisition Regulation (FAR), the official document setting forth procurement policies and procedures that US federal agencies should follow when soliciting offers (bids or proposals) for goods, products, services, or construction from qualified suppliers
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Team With Business Management to Drive Out IT Cost (7 Pages)
by J. Dowling
Mar 28, 2001 Abstract : IT complexity drives cost and to a great extent, it is business management that drives IT complexity. Until IT architecture and infrastructure are simplified and configured into an adaptable platform, system design and construction will be fraught with wasteful work and non-essential components.
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Vendors Beware! It’s Not What You Say, It’s How You Say It. ( Pages)
by D. Geller
Aug 22, 2000 Abstract : A study from Iowa State University’s Department of Electrical and Computer Engineering suggests that the format and organization of a proposal can significantly affect a vendor’s chance of winning a contract. And we thought those university professors didn’t know much about the real world!
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Integration is the Name of the Game in Software Systems ( Pages)
by Rachel Davis
Aug 1, 2002 Abstract : This article, originally published in Engineering Times, on how companies are employing ERP is based on an interview with Ben Spencer, TEC’s Senior Director of Knowledge Bases and Content Development.
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AspenTech Searching for Definition in FY2000 ( Pages)
by Steve McVey
Aug 1, 1999 Abstract : Founded in 1981 as a developer of computer-aided chemical engineering software, Aspen's growth has resulted in a wide variety of applications for management and execution-level process manufacturing. Hit hard by flagging revenues, Aspen is distilling its product suite down to its most profitable elements in hopes of invigorating its business and capturing a share of the supply chain management market.
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Should E-Business Be Inside or Outside of IT? ( Pages)
by William Friend
Jul 5, 2003 Abstract : All the recent management trends from Continuous Improvement to Business Process Re-engineering have had the same issue we see with E-Business. They have enterprise-wide implications and tend to become part of the corporate department that started the initiative. This article recommends a more strategic business approach.
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