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CRM Evaluation Center
Nov 8, 2009
Today's usage of Decision Support Systems (DSS), combined with vetted CRM knowledge bases, allows organizations to save time and money, achieving better and more reliable/fully-documented decisions, a quantum improvement over the widely-used subjective process of selecting complex enterprise software...
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Comparing On Demand Customer Relationship Management Service Alternatives ( Pages)
by Jim Berkowitz
Dec 5, 2005
Abstract : Customer relationship management (CRM) functionality can fall into four categories: core functionality; non-core functionality; vertical, industry-specific features; and accounting-related features. When evaluating and selecting a CRM solution, enterprises must be aware of the potential issues associated with functions and features that are not part of core CRM functionality.
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Confronting Core Global Trade Problems: Order, Shipment, and Financial Settlement ( Pages)
by P.J. Jakovljevic
Jun 7, 2005
Abstract : TradeBeam has been striving to distinguish itself by offering more than order and shipment tracking. It aims to improve the management of core global trade activities: order, shipment, and financial settlement.
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Stability and Functionality for Process and Discrete Manufacturers ( Pages)
by P.J. Jakovljevic
Oct 12, 2005
Abstract : While superficially, Infor's acquisition strategy may appear to be impulsive, it has actually been calculated to develop a stronger vertical functionality. This may mean that Infor can offer customers more stability while offering niche functionality.
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Infinium Returns To Its Core Competencies To Succeed Part 2: Challenges and User Recommendations ( Pages)
by P.J. Jakovljevic, Lou Talarico
May 29, 2002
Abstract : Despite solid horizontal ERP functionality, product flexibility, and very good customer service, Infinium's challenge remains its lack of mind share and brand awareness outside of its hospitality stronghold.
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Point of Sale: To Stand Alone or Not? ( Pages)
by Caroline Lam
Apr 10, 2006
Abstract : When selecting a point of sale (POS) solution, users have a choice between stand-alone solutions and integrated solutions. They should first evaluate core and non-core components of POS systems, and assess the strengths and weaknesses of best-of-breed and integrated approaches.
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Retail Systems: A Primer ( Pages)
by Caroline Lam
Mar 13, 2006
Abstract : The core components of a retail information system are inventory management, inventory optimization, revenue management, sales management, and reports and inquiries. Non-core components can include financial, supply chain management, enterprise resource planning, customer relationship management, and warehouse management systems.
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Microsoft to Add "Encore" Functionality to MBS Great Plains 8.0 Part Three: Challenges and User Recommendations ( Pages)
by P.J. Jakovljevic
Jul 10, 2004
Abstract : MBS' current strategy of letting extension functionality proliferate spontaneously largely resembles the current development practice of the open source community. This can be be considered ironic, because open sourcing is something Microsoft loves to hate.
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Caldera eDesktop Edges Out Microsoft Windows 2000 in Functionality – Part III ( Pages)
by C. McNulty
Jun 16, 2000
Abstract : In this article, we examine capabilities of five top Supply Chain Management software vendors in several key areas of functionality: material procurement planning, manufacturing planning and scheduling, distribution and transportation management, and inventory management and warehousing.
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Caldera eDesktop Edges Out Microsoft Windows 2000 in Functionality – Part II ( Pages)
by C. McNulty
Jun 15, 2000
Abstract : TechnologyEvaluation.com has completed its analysis of the innate functionality of three desktop operating systems – Microsoft Windows 2000, Red Hat Linux 6.2, and Caldera OpenLinux eDesktop 2.4. The winner is Caldera.
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