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A Case Study and Tutorial in Using IT Knowledge Based Tools Part 2: A Tutorial ( Pages)
by E. Robins
May 31, 2001 Abstract : This tutorial, part 2 of a two part series on Knowledge Based Selection, demonstrates the selection processes and capabilities of Knowledge Based Selection Methods and Tools. These tools, integrated with business decision making procedures, can arguably reduce selection risk and improve chances for success in IT projects. Given the appalling rate of IT project failures, selection can potentially help reduce risk in some 30% of cases, with an associated estimated cost of about $30B annually to industry according to some sources. In this tutorial, we illustrate a number of the procedures for rapid decision processing through the real-life selection of a PDA device. The process gave confidence to the argument to wait for the solution, while weighing risk against return.
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Total Cost of Ownership (TCO) - TCO Acronym Definition and Related White Papers ( Pages)
by TEC Staff
Jun 13, 2009 Abstract : The Total Cost of Ownership (TCO) is the present value of all costs incurred during the life of a product or service (source: "The Supply Chain Cost Management: The AIM & Drive Process for Achieving Extraordinary Results", by Jimmy Anklesaria). Total Cost of Ownership (TCO) is a comprehensive set of methodologies, models and tools to help organizations better measure and manage their IT investments (source: Gartner).
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Technology Hardware Maintenance-Acquiring and Managing Cost Effective Service ( Pages)
by P. Hennigan
Oct 24, 2000 Abstract : Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist. If you analyze hardware maintenance from an enterprise perspective, you will identify those options and ensure the cost-effective delivery of those services.
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e-Business Service Provider Evaluation & Selection ( Pages)
by R. Krause
Aug 10, 2000 Abstract : This is a transcript of an audio conference on E-Business Service Provider Evaluation and Selection presented by TechnologyEvaluation.Com. The presentation used the TEC patented selection engine WebTESS to conduct a live real time evaluation and selection. It then reviewed the critical differentiating service provider criteria, as well as detailed comparisons of competing vendors within the various types of DBSPs.
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Should Your Software Selection Process Have a Proof of Concept? Part One: Structures and the Selection Process ( Pages)
by Robert Rudd
Jul 12, 2004 Abstract : This article explores how the proof of concept (POC) fits into the software selection process, when a POC should be undertaken, structural variables, and the advantages and disadvantages of the POC from the client and value-added reseller point of view.
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Project Lifecycle Management Implies Long Term Value; Forget the Total Cost of Ownership Fuss ( Pages)
by Michael Bittner
Sep 28, 2005 Abstract : Understanding the nature and specifics of your product development life cycles, and especially new product design and initiation, can help you realize tangible cost savings and will offset the total cost of ownership of a product lifecycle management system.
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| 7. |
CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part Two: Using A Knowledge Base To Reduce The Time, Risk And Cost Of A CRM Selection ( Pages)
by Lou Talarico & Kevin Ramesan
Apr 19, 2003 Abstract : Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed knowledge bases that are used in a tested selection methodology reduce the RFI process from months to weeks, eliminate data quality issues and allow an apples to apples comparison of vendor offerings.
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Outsourcing Security Benefits, Costs, Provider Selection (3 Pages)
by Jim McLendon
Apr 11, 2002 Abstract : It's the middle of the night. A shadowed figure crouches by the window. He retrieves a menacing instrument and begins fiddling with the lock. But the intruder won't get far: the homeowners have contracted a security provider to monitor a tight alarm system-or so they thought... Benefits of Outsourcing Security Without effective security, companies risk losing money and customer trust. With good security, companies have the power to maintain stakeholder value, customer loyalty, and competitive advantage. Faced with the complexity of providing effective security, many companies are turning to outsourcing. Measuring The Cost of Such an Outsourcing Evaluating the cost of outsourcing can be challenging because most organizations cannot fully estimate the financial impact of such a decision. Selecting a Managed Security Services Provider Guidelines for selecting a dependable managed security services provider.
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| 9. |
Making Sure Your Service Provider Doesn't Fall Down on the Job ( Pages)
by R. Krause
Jul 21, 2000 Abstract : A recent Forrester report on Commerce Sites developed by service providers shows costs are rising while service is remaining flat, and sometimes results can be pretty glaring from a 'minor' slip-up to one that can have major client impact.
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