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Customer Relationship Management (CRM) - CRM Acronym Definition and Related White Papers ( Pages)
by TEC Staff
Jun 13, 2009 Abstract : Customer Relationship Management (CRM) systems are software systems that cover the range of interaction a company has with its current, or potential customers. Its functionality can include marketing automation, sales force automation, help desk, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.
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| 2. |
Human Capital Management (HCM) - HCM Acronym Definition and Related White Papers ( Pages)
by TEC Staff
Jun 13, 2009 Abstract : Human Capital Management (HCM) is a strategic approach to people management that focuses on the knowledge, skills, abilities and capacity to develop and innovate possessed by people in an organisation (source: "Human Capital Management [HCM]: Achieving Added Value Through People", by Angela Baron & Michael Armstrong).
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| 3. |
Supply Chain Management Audio Conference Transcript ( Pages)
by Steve McVey
Jun 23, 2000 Abstract : This is a transcript of an audio conference on Supply Chain Management presented by TechnologyEvaluation.Com. The presentation used the TEC patented selection engine WebTESS, to conduct a live real time evaluation and selection. It then reviewed the critical differentiating supply chain management criteria, as well as detailed comparisons of i2 Technologies, Manugistics, Aspen Technology, Logility, and Adexa.
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| 4. |
Return on Investment (ROI) - ROI Acronym Definition and Related White Papers ( Pages)
by TEC Staff
Jun 13, 2009 Abstract : Return on Investment (ROI) is the ultimate measure of accountability that answers the question: Is there a financial return for investing in a program, process, initiative, or performance improvement solution? (source: "Return on Investment (ROI) Basics", by Patricia Pulliam & Jack Phillips).
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| 5. |
Cash Management 101 ( Pages)
by Leslie Satenstein
Aug 13, 2008 Abstract : Cash management is an essential business process all organizations must perform to survive. Though cash management uses automation for much of the “grunt” work, it is human intelligence in the financial decision making that does the rest.
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| 6. |
Caldera eDesktop Edges Out Microsoft Windows 2000 in Functionality – Part III ( Pages)
by C. McNulty
Jun 16, 2000 Abstract : In this article, we examine capabilities of five top Supply Chain Management software vendors in several key areas of functionality: material procurement planning, manufacturing planning and scheduling, distribution and transportation management, and inventory management and warehousing.
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| 7. |
Not all SCM Products Are Created Equal (6 Pages)
by Steve McVey
Jun 19, 2000 Abstract : In this article, we examine capabilities of five top Supply Chain Management software vendors in several key areas of functionality: material procurement planning, manufacturing planning and scheduling, distribution and transportation management, and inventory management and warehousing.
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| 8. |
Information Technology (IT) - IT Acronym Definition and Related White Papers ( Pages)
by TEC Staff
Jun 13, 2009 Abstract : Information technology (IT) is the study, design, development, implementation, support or management of computer-based information systems, particularly software applications and computer hardware (source: Information Technology Association of America [ITAA]).
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| 9. |
Total Cost of Ownership (TCO) - TCO Acronym Definition and Related White Papers ( Pages)
by TEC Staff
Jun 13, 2009 Abstract : The Total Cost of Ownership (TCO) is the present value of all costs incurred during the life of a product or service (source: "The Supply Chain Cost Management: The AIM & Drive Process for Achieving Extraordinary Results", by Jimmy Anklesaria). Total Cost of Ownership (TCO) is a comprehensive set of methodologies, models and tools to help organizations better measure and manage their IT investments (source: Gartner).
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