PPM for Professional Services Automation Software Listing
A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers to a system designed to streamline and track resources, projects, portfolios, revenues, and the costs of professional services organizations (PSOs), which provide billable services to their clients. Consequently, PPM for PSA provides both the high-level monitoring of project portfolios as business investments and automates the project-specific functionality of time, billing, expense reporting, opportunity management, and resource management, linking back office functionality with the PSO’s portfolio of projects.
Epicor for Service Enterprises
Epicor for Service Enterprises is an intuitive and comprehensive enterprise service automation (ESA) solution. It manages and streamlines virtually every aspect of your service organization—from bid management, engagement delivery, and resource management, to project accounting, portfolio management, and beyond—all within a single solution. Introduced in June 2003, Epicor for Service Enterprises builds on an Epicor investment in professional services automation (PSA) and project accounting of over twenty years. Version 8.0 offers groundbreaking use of XML Web service and Microsoft .NET technology. The current release, Epicor for Service Enterprises 8.1, adds enhanced project portfolio management (PPM), contingent workforce management, and advanced collaboration and customization capabilities, all enabling greater planning, performance, and execution.For more information visit the company web site http://www.epicor.com or the product homepage http://www.epicor.com/www/products/enterprise/industry/Professional_Services.htm
PROMYS PSA includes modules for
- CRM, opportunities, and quoting;- order fulfillment, purchasing, inventory, and
- project management, project assignments, time sheets and expenses;- service management, help desk, and
support contracts; and- customer and
subcontractor self-service portals.
PROMYS service management functionality helps answer
questions such as:
- Why aren’t my field resources more billable?
- Which active projects are in trouble against their cost
- Are my service contracts profitable? - Have I billed
for everything and accounted for all costs? - Are we maximizing revenue and margin on all sales
PROMYS makes every aspect of service managements program
- help desk trouble tickets, color coding, and
- resource calendar visibility into all
resources and current availability;
- automatic work
order notifications and integration with Outlook calendars;
- customer self-service portal, -
resource forecasting by specific skill set and certifications; - tracking for service contacts, service levels,
customer serial numbers, and third-party service agreements; and - tracking for labor utilization to reduce un-billable
As part of the PROMYS enterprise business software suite,
the PROMYS CRM module links seamlessly with the order fulfillment, project
management, service management, and help desk modules to track customer quotes,
projects, assets, change orders, return material authorizations (RMAs), and
returns affecting equipment under service contract. PROMYS also keeps track of
block time accrual accounts, invoicing, and service contract renewal.
More than effective PSA software, PROMYS provides the
Web-based PSA functionality service organizations need to forecast resources
effectively, deliver projects on time and on budget, respond quickly to customer
service issues, and maximize service contract profitability.
For more information, visit the company's Web site
or the product homepage
SAP Business ByDesign
SAP Business ByDesign is an on-demand solution with built-in support for
services industries. It's a comprehensive and flexible business management
software that can help enhance growth, productivity, and collaboration, while
offering lower, more predictable information technology (IT) costs.
With SAP Business ByDesign, services companies get diverse
functionality—including customer relationship management (CRM), order-to-cash
management, project profitability and resource management, time and expense
reimbursement, procure to pay, and service and repair—in a single
solution.SAP Business ByDesign is a complete and adaptable solution designed
to meet the needs of companies like yours, including:
Financials management reporting and compliance—Generate trusted, up-to-date
data that lets you perform financial reporting, make informed management
decisions, and enable regulatory compliance.
IT on demand—Reduce costs and increase control with a single, flexible
business management solution.
Customer sales, service delivery, and support—Use CRM processes to improve
service through a new understanding of costs and profitability.
Workforce management—Enhance human resources (HR) operations and maximize
employee potential including per-user fee for consultants requiring limited
system capability for time entry.
Purchasing, project management, supply chain—Strengthen relationships with
suppliers, coordinate services provided by partners, and streamline purchasing
For more information, visit the company's Web site
or the product homepage
The ]project-open[ Web-based project management application covers
essential functionality for project/portfolio management, CRM, finance, human
resources, knowledge management, and more.
The software is widely used and renowned in the service
industry, with a large customer base in accounting, engineering, software
engineering, architecture, research consultants, business consultants and
Deltek PPM and EVM Products
A complete and integrated toolset for Project Portfolio
Management (PPM). Modules include portfolio analysis, risk management, planning
and scheduling, project collaboration and complete Earned Value Management
JOVACO Project Suite
The integration of JOVACO's Project Suite to Microsoft Dynamics GP provides users with all the functionality needed for project control, resource management, and budget tracking, while the shared technological platform offers a wealth of opportunities with other Microsoft applications such as Office, SQL Server, SharePoint Services, CRM, and others for a uniform and fully integrated solution.
NetSuite OpenAir software is a cloud-based professional
services automation (PSA) solution, providing project-based businesses with
project management, resource management, project accounting and timesheet and
TeamHeadquarters is a combination of project management and help desk
software. It supports the planning and execution of projects with traditional project management tools, including tracking, Gantt charts, and task assignment.
Online project management software, including project
planning, resource management, time and expense reporting, and more.
Journyx Timesheet (coming soon)
Journyx Timesheet™ is a timesheet and expense management
solution for the entire enterprise. Any company that bills for its services,
performs project-oriented work, or tracks absences for a professional workforce
can benefit from Timesheet.
KeyedInProjects offers a suite of SaaS-based integrated business applications for Project & Portfolio Managment and Professional Services Automation designed to help you improve every aspect of project and service delivery.
NetSuite (coming soon)
NetSuite is the leading integrated, web-based business software. It helps businesses manage their entire company with one complete system.