客户关系管理（CRM）软件列表我们的综合客户关系管理（CRM）知识库包含对CRM功能的全面描述。它是特别为寻求现代化的B2B或B2C解决方案的客户而设计，其中包含市场营销自动化、销售队伍自动化、客户服务和支持、合作伙伴管理、合同管理和创建、项目和团队管理、网上销售、email响应管理、分析和其他重要的技术领域。
 Deltek CRM & Proposals Deltek Vision CRM provides a complete business development and marketing solution targeted at project-based, professional service organizations. With Vision CRM, professional services organizations can manage and leverage centralized client, contact, opportunity data, and previous project history to make more effective business development decisions while increasing client satisfaction and revenue. In addition to a flexible configuration model for supporting a firm's unique process requirements, Vision CRM also delivers proposal automation functionality, which helps organizations to efficiently produce custom proposals, request for proposal (RFP) responses, and government proposals that include the firm's most recent and relevant experience.For more information, visit the company's web sitehttp://www.deltek.com  产品详述
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 e-SynergyExact Synergy is a web-based collaborative platform that includes customer
relationship management (CRM) and human resources (HR) functionality, including
real-time financials, multisite reporting, and relationship and knowledge
management capabilities. The e-Synergy solution allows organizations to access
all customer contacts, correspondence, transactions, and activities in a single
central database, securely from anywhere via the Internet or intranet; search
for individual customer records or segment target customer groups using
variables including industry, company size, location, project, and
custom-defined fields; and provide an online portal for customers to log in and
submit requests and check status reports, billing details, and work in process.
Organizations can also manage marketing activities with advanced project,
scheduling, budget, reporting, and workflow functions; use the mail merge
function to generate automatic communications to customers and prospects; use
integrated functions for complaint management and customer satisfaction surveys
linked to CRM information; and generate automatic follow-up activities and
reminders using the Exact Event Manager.
For more information, visit the company's web site
http://www.exactamerica.com/
Or the product homepage
http://www.exactamerica.com/esynergy/index.html 产品详述
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 Maximizer CRMMaximizer's customer relationship management application, Maximizer CRM 10, brings together sales, marketing, and customer service and support in one suite that is accessible from the office or remotely via the Web, or through mobile devices including BlackBerry, Windows Mobile, and Palm. Maximizer CRM helps enterprises track and measure individual and team performance; generate accurate forecasts; preserve each customer's lifecycle, including conversations, transactions, and incidents; and automatically assign leads, among many other business activities.Maximizer CRM 10 builds on over 20 years of success, giving enterprises more options to establish individualized business processes. The application provides numerous sales, marketing, and customer service and support features and functionalities, including Web access with Web-based e-mail; company-wide visibility with reporting services in structured query language (SQL) and out-of-the-box reports; on-demand sales and professional coaching with CanDoGo™; territory and quote management for sales; Web-based lead capture for marketing; as well as various security and administration features and options.For more information, visit the company's web sitehttp://www.maximizer.comOr the product homepagehttp://www.maximizer.com/solutions/maxcrm/ 产品详述
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 Microsoft Dynamics CRMMicrosoft Dynamics CRM 4.0 Professional is a complete customer relationship management (CRM) solution that provides all of the tools and capabilities needed to create and easily maintain a clear picture of customers, from first contact, through purchase and post-sales. With modules for sales, marketing, and customer service, Microsoft CRM delivers a fast, flexible, and affordable solution that drives consistent, measurable improvements in every business process, enables closer relationships with customers, and helps companies achieve new levels of profitability.For more information, visit the company's websitehttp://www.microsoft.com/or the product homepagehttp://www.microsoft.com/dynamics/crm/product/default.mspx 产品详述
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 Pivotal CRMPivotal CRM is the customer relationship management (CRM) product suite of CDC Software, The Customer-Driven Company. The Pivotal CRM platform and the applications built upon it are highly flexible, enabling customers to mold the software to fit the way they do business. Extreme architectural flexibility cuts down on the time and cost of customizing Pivotal CRM solutions and allows businesses to create the internal processes and external customer experience that fit their strategy and vision. CDC Software's industry applications are a testament to the flexibility of Pivotal CRM. Leveraging this flexibility and deep knowledge of the financial services, home building and real estate, manufacturing, health care, and business service industries, the vendor has developed industry-tailoredapplications that mirror the functional needs and data models of these industries--while still providing the flexibility to fine-tune the system to meet the unique needs of individual companies. These industry-tailored applications save time, money, and effort in implementing custom systems.More than 1,800 companies around the world have licensed Pivotal CRM, including Centex Homes, Farm Credit Services of America, Premera Blue Cross, Qiagen, Sharp Electronics Corporation, and WellCare Health Plans.For more information, visit the company's web sitehttp://www.pivotal.com/ 产品详述
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 Surado CRMSurado CRM is a sensible best-of-breed solution that achieves fast user acceptance, quick return on investment, and high-value customer experiences that drive company growth and profitability. Created specifically to meet the expanding and changing needs of growing companies and divisions of large organizations, Surado CRM provides flexibility, scalability, robustness, and an open architecture. Our modular product design begins by offering a powerful and comprehensive software suite enabling seamless coordination between sales, marketing, customer service, and support—right out of the box. Surado CRM then allows for a high degree of customization, fast integration with third-party applications, and advanced security options while providing a host of powerful product options that tailor to individual business requirements including integration tools, an offline solution, and Web-enabled modules. Surado CRM enables tight integration with other applications such as financials, supply chain management, customized applications, and other back-office systems, enabling organizations to leverage existing technology investments while promoting a true 360-degree view of customer interactions across the entire organization.For more information see the product homepage:www.SuradoCRM.com 产品详述
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 Clientele CRM.NETClientele from Epicor Software is an integrated CRM system. Clientele quickly captures, routes, organizes, and stores the information that comes out of all customer interactions, including phone calls, e-mail, and automated web contacts. This information can then be shared and analyzed, and accessed every time users are in contact with customers.Epicor Clientele is intended to enable users to manage the customer relationship lifecycle, from generating leads to closing sales, and to providing support that results in additional business. It provides integrated sales and customer support functionality.The Clientele CRM Suite is a set of enterprise CRM applications for small to midsized companies. Clientele CRM is built entirely on the Microsoft .NET platform to provide accessibility, extensibility, and integration.For more information, see the company's web sitehttp://www.epicor.comor the product homepagehttp://www.epicor.com/www/products/enterprise/clientele/ 产品详述
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 Power SuiteEntrepids offers Power Suite, a product suite for demand chains. The suite
covers such areas as order management, e-commerce, channel management, mobile
SFA, CRM, portals and intranets, contact management, and security management.
Its components include PowerVentas (for business-to-consumer e-commerce),
PowerChannels (for e-business demand chain management), PowerSalesMobile,
PowerCRM, PowerContent (for content management), PowerE-mail, and
PowerSecurity.
For more information, visit the company's web site
http://www.entrepids.com
or the product homepage
http://www.powerchannels.com/en/productos.asp 产品详述
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 Super Office SuperOffice provides a comprehensive overview of a client’s entire history, neatly displayed in one place. The vendor's complete turnkey solutions include consulting, implementation, integration, and user education services. More than 250,000 people rely on SuperOffice to help manage their business and turn their data into knowledge capital. SuperOffice provides greater flexibility through support of both J2EE and .NET, and provides a lower total cost of ownership, thus delivering more value. The solution runs on Windows or Web clients, as a hosted or on-premise solution, and supports multiple databases, including MS SQL, DB2, Oracle, and MYSQL.For more information, visit the company web sitehttp://www.superoffice.com or the product homepagehttp://www.superoffice.com/en/Products/SuperOffice-CRM/ 产品详述
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b2bCRM B2bCRM covers the needs for a small business with two to five employees, and at the same time provides features for backup, sharing of information between people at different locations, shared calendars, shared archives for customer-related documents, standard contracts, data sheets, and more. 产品详述
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crmEZ.net Key features of crmEZ.net:
crmEZ has user-defined instructions and help for every field.
crmEZ has micro-training videos incorporated into the system. 产品详述
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Health Care Management System Health Care Management System is a software solution aimed at improving health care management and facilitating doctors to improve medical care. 产品详述
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Infor ERP SyteLine CRM Infor ERP SyteLine CRM is a web-based customer relationship management application that provides sales force automation, marketing, quote, order, and support management. 产品详述
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Infor ERP XA CRM Infor ERP XA CRM is a web-based system, integrated management system that can be used by sales, customer service, support, and marketing. 产品详述
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Intelisis ERP Designed specifically for the Mexican market, Intelisis is an integrated system that helps control companies' functional operations with a single system. 产品详述
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Kepler Kepler is an ERP solution that consists of thirteen fully integrated modules. The software is based on a WIN 32 bits platform and supports KDB or SQL servers. 产品详述
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Lawson M3 Customer Sales and Service The Lawson M3 Customer Sales and Service Suite is a suite of applications designed for medium-sized enterprises, focusing specifically on revenues and margins. 产品详述
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Onyx Adaptive CRM Onyx Software, a Consona customer relationship management (CRM) solution, provides enterprise CRM solutions. 产品详述
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SalesForce.com Enterprise Edition Salesforce.com Enterprise Edition provides customer relationship management (CRM) solutions that focus on sales force automation, marketing automation, customer service and support, and analytics. 产品详述
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SemaTree ECS SemaTree ECS is a J2EE compliant CRM solution with a proven feature set, customizable, with excellent performance characteristics. 产品详述
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Siebel Oracle's Siebel Customer Relationship Management applications help provide insight to the right person at the right time, leading to faster, better informed decisions. 产品详述
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Soffront CRM The Soffront CRM application is comprised of solutions for marketing automation, customer support, defect tracking, order processing, CRM portal, sales automation, employee support, knowledge management, asset management, and mobile CRM. 产品详述
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Sugar Enterprise Sugar Enterprise delivers CRM functionality aimed at large companies
needing a tool to manage all interactions across the customer life cycle. 产品详述
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Sugar Professional Sugar Professional is the latest version of the SugarCRM's open source CRM application. It provides business users with a view of customer interactions across sales, marketing, and service, with reporting and collaboration tools. 产品详述
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EBSuite CRM The EBSuite CRM web-based solution uses J2EE and Web Services technologies, and includes sales force automation (SFA), customer support and help desk, marketing automation and online/offline campaign management, project management, and mobile CRM modules. 产品详述
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Exactus CRM EXACTUS CRM is comprised of integrated sales, marketing, and customer service modules. Its features include sales, marketing, and customer service functionality, as well as potential customer and opportunity management, and marketing campaigns lists. 产品详述
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IFS CRM IFS CRM connects front-office processes such as sales and marketing with back-office functions.The application supports sales staff with a step-by-step qualification process, providing an overview of where users are in the sales process. 产品详述
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Metrix Metrix provides functionality for contact center, field service, mobile workforce, contract life cycle, service parts and logistics, return service, and warranty and assets. 产品详述
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QAD Enterprise Applications 2007 Employing service-oriented architecture (SOA)
capabilities, QAD 2007 includes functionality to address supply and demand chains, enterprise assets, transportation, and logistics. 产品详述
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InfusionSoft (coming soon)InfusionSoft's customer relationship management (CRM) solution is built
specifically for marketers, entrepreneurs, and small businesses that recognize
marketing and automation are necessary to growing quickly and profitably. 产品详述
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KiBS (coming soon)KiBS customer relationship management (CRM) delivers integrated sales force
automation (SFA), marketing, and service capabilities accessible through its
web-based user interface. 产品详述
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LongJump Sales Force Automation (coming soon)LongJump Sales Force Automation (SFA) is one of the most powerful and robust Customer Relationship Management (CRM) solutions available. 产品详述
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