Exact Software’s e-Synergy is a web-based collaborative platform that includes customer relationship management (CRM) and human resources (HR) functionality, including real-time financials, multisite reporting, and relationship and knowledge management capabilities. The e-Synergy solution allows organizations to access all customer contacts, correspondence, transactions, and activities in a single central database, securely from anywhere via the Internet or intranet; search for individual customer records or segment target customer groups using variables including industry, company size, location, project, and custom defined fields; and provide an online portal for customers to log in and check status reports, billing details, work in process, and submit requests. Organizations can also manage marketing activities with advanced project, scheduling, budget, reporting, and workflow functions; use the mail merge function to generate automatic communications to customers and prospects; use integrated functions for complaint management and customer satisfaction surveys linked to CRM information; and generate automatic follow-up activities and reminders using the Exact Event Manager.
For more information, visit the company web site
http://www.exactamerica.com/?source=TEC
or the product homepage
http://www.exactamerica.com/esynergy/index.html
Gerenciamento da Cadeia de Abastecimento (SCM)Through the use of portals, Macola ERP SCM users can collaborate with customers and see a real-time view of activity across the organization. Gerenciamento de Processo Empresarial (BPM)Exact e-Synergy unites the workplace and reveals the costs, inefficiencies, and redundancies hidden by the complexities of business. Gerenciamento de Relacionamento com o Cliente (CRM)Exact Synergy is a web-based collaborative platform that includes customer relationship management (CRM) and human resources (HR) functionality, including real-time financials, multisite reporting, and relationship and knowledge management capabilities. Inteligência Empresarial (BI)Exact Business Analytics (EBA) is a solution with a clear mission--to provide ready access to information that empowers business people to make better decisions directly affecting business performance. Produção Discreta (ERP)Exact Macola ES is the only ERP solution designed for the mid-market with native business process management (BPM) capabilities, including powerful exception management and business intelligence (BI) tools. |
Contabilidade (ERP para SMB)Exact Macola ES is an ERP solution designed for the mid-market with native business process management (BPM) capabilities, including exception management and business intelligence (BI) tools. Exact Globe Enterprise™ delivers the real-time enterprise for service organizations. With Globe Enterprise, organizations can automate their entire service and project lifecycle from bidding to award, staffing to execution, and monitor post-delivery performance. Pacotes FinanceirosExact Macola ES is the only ERP solution designed for the mid-market with native business process management (BPM) capabilities, including powerful exception management and business intelligence (BI) tools. |
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