SugarCRM Solutions SugarCRM
作成日：12/10/2004
SugarCRM is a commercial open source customer relationship management (CRM) application provider. The company was formed in April 2004, and is headquartered in Cupertino, California (US). SugarCRM offers several deployment options, including on-demand, on-premise, and appliance-based solutions to suit customers' security, integration, and configuration needs.
Sugar Sales Professional delivers core sales force automation functionality that has become standard over the past fifteen years. From managing new leads to closing opportunities, tracking customer information to finding deal trends in industries or lead sources, Sugar Sales Professional helps sales representatives get their jobs done.
SugarCRM offers service plans for companies that are
operating with Sugar Open Source. The phone and e-mail service is provided by the SugarCRM staff, and is managed by a trouble ticketing system. The company's service plans for Sugar Professional go beyond the standard hours included in the Sugar Professional subscription. In addition, SugarCRM provides service plans for Sugar Professional developers for advanced programming and customization help.
For more information see the company's web site http://www.sugarcrm.com/
CRMSugar Enterprise Sugar Enterprise delivers CRM functionality aimed at large companies
needing a tool to manage all interactions across the customer life cycle.
Sugar ProfessionalSugar Professional is the latest version of the SugarCRM's open source CRM application. It provides business users with a view of customer interactions across sales, marketing, and service, with reporting and collaboration tools.
営業支援システム (SFA)Sugar SuiteSugar Suite is an enterprise-class CRM solution encompassing four major functional components: Sugar Sales, Sugar Marketing, Sugar Support, and Sugar Collaborate.
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