Pivotal CRM par CDC Software
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Information sur l'entreprise
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Créé : 5/24/2007
CDC Software provides enterprise software applications to more than 6,000 customers worldwide in the manufacturing, financial services, health care, home building, real estate, and wholesale and retail distribution industries. The company’s products are intended to help organizations deliver a superior customer experience while increasing efficiencies and profitability.
CDC’s product suite includes:
- CDC Factory, for manufacturing operations management (MOM);
- Ross Enterprise, for enterprise resource planning (ERP) and supply chain management (SCM);
- CDC Supply Chain, for SCM, warehouse management (WM), and order management (OM);
- for customer relationship management (CRM), Pivotal CRM and Saratoga CRM;
- CDC Respond, for handling customer complaints and managing feedback;
- c360 CRM add-on products, industry solutions, and development tools for the Microsoft Dynamics CRM platform;
- and Platinum human resources management (HRM) and business analytics solutions specifically designed to meet the business and regulatory requirements of mainland China and Hong Kong.
CDC completes its offerings with a full continuum of services that span the life cycle of technology and software applications, including implementation, project consulting, outsourced business services, application management, and offshore development.
CDC is headquartered in Atlanta, Georgia (US), and has over 2,100 employees in 32 offices worldwide.
CDC Software's Pivotal CRM is a customer relationship management (CRM) solution for companies that want to use CRM strategically—to model, enhance, and streamline their sales, marketing, and customer service processes. Built with the user experience in mind, Pivotal CRM allows companies to tailor the system to their users' needs. With a Microsoft-style interface and role- and task-based navigation, Pivotal CRM is a familiar and comfortable system for users, which can help reduce the learning curve and increase the speed of user adoption. Pivotal CRM embeds Microsoft Outlook and Microsoft SharePoint within the CRM system and integrates closely with the Microsoft Office suite.
For more information, visit the company’s Web site
www.cdcsoftware.com
or the product homepage
www.cdcsoftware.com/en/PivotalCRM.aspx
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Le segment vertical ou secteur d'activité auquel le service ou la solution est destiné(e).
- Aérospatial et Défense (A&D)
- Associations/Organismes à but non lucratif
- Banques
- Produits chimiques
- Produits de consommation courante
- Électronique/Technologie de pointe
- Génie civil & Construction
- Métaux travaillés
- Institutions financières
- Restauration
- Mobilier et accessoires
- Hôtellerie et casinos
- Soins de santé
- Enseignement supérieur
- Produits industriels et commerciaux/machines
- Assurance
- Bois/Petit bois d'oeuvre
- Fabrication
- Appareils médicaux et matériel de laboratoire
- Pétrole et gaz
- Pâte et papier
- Industrie pharmaceutique/Science de la vie
- Secteur public/Gouvernement
- Édition/Médias
- Immobilier
- Plastique
- Fournisseur de services
- Acier/Industries de transformation
- Transport
- Textile, Vêtements et Chaussures
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Fonctionnalité, service ou module offerts par une entreprise.
- Analytique
- Gestion de canaux
- Gestion des contacts
- Gestion des contrats clients
- Références des clients
- Service à la clientèle et support
- Gestion des documents
- Commerce électronique B2B
- Gestion des courriels
- Marketing par courrier électronique
- Service après–vente
- Internationalisation
- Gestion du marketing
- Informatique mobile
- Configuration de produits et de prix
- Gestion du capital relation
- Automatisation de la force de vente (SFA)
- Propositions commerciales
- Enquêtes
- Gestion des processus métier
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The ability Pivotal CRMhas to adapt to non-native, national or regional standards(e.g., tax and regulatory compliance). This relates to Pivotal CRM's level of presence and localization capabilities.
- Asie
- Asie du Sud–Est (incluant l'Extrême–Orient et le Japon)
- Australasie
- Europe (Est, Centre et Sud)
- Europe (Ouest et Nord y compris le Royaume–Uni)
- Amérique Latine (Mexique, Amérique Centrale, et Amérique du Sud)
- Amérique du Nord (Canada et États–Unis)
- Moyen–Orient
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A selection of server platforms supported by Pivotal CRM.
- Windows Server (NT/2000/XP)
- Solution hébergée (non installée sur le serveur du client)
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La taille des entreprises (nombre total d'employés) auxquelles le produit convient.
- 1 – 50 employés
- 51 – 200 employés
- 201 – 500 employés
- 501 – 1 000 employés
- 1 001 – 5 000 employés
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Le nombre de sites que doit avoir l'entreprise utilisatrice pour que le produit convienne.
- Entreprise à site unique
- 2–10 sites
- 11–20 sites
- 21–40 sites
- 40–100 sites
- Plus de 100 sites
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| Siège social : |
Two Concourse Parkway, Suite 800
Atlanta, GA
30328
UNITED STATES
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| Numéro de téléphone : |
1 770-351-9600
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| Numéro de télécopieur : |
+1 770-351-0036
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| Ligne sans frais : |
NA |
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| Fin de l'exercice financier : |
December
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 Read CDC Software Related Articles in Our Article Archive
CRM pour les sociétés d'assurances et financièresPivotal CRM for Financial Services Pivotal CRM for the financial
services industry offers comprehensive, integrated, industry-specific
capabilities that increase insight into operational performance, streamline
processes across the value chain, and improve responsiveness to client demands.
FinancesRoss EnterpriseCDC Software’s Ross Enterprise is
a suite of applications designed specifically for process manufactures that
produce recipe- or formula-based products like food, pharmaceuticals, chemicals,
metals, bricks, glass, or tile.
ERP - DistributionRoss ERPRoss ERP software systems from CDC Software address industry-specific challenges for recipe and formula-based manufacturers.
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Progiciels de gestion intégrés (PGI/ERP) pour la production linéaireRoss EnterpriseCDC Software’s Ross Enterprise is
a suite of applications designed specifically for process manufactures that
produce recipe- or formula-based products like food, pharmaceuticals, chemicals,
metals, bricks, glass, or tile.
Progiciels de gestion intégrés (PGI/ERP) pour la production mixteRoss EnterpriseCDC Software’s Ross Enterprise is
a suite of applications designed specifically for process manufactures that
produce recipe- or formula-based products like food, pharmaceuticals, chemicals,
metals, bricks, glass, or tile.
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Si vous voulez créer un lien affilié TEC vers CDC Software-Pivotal CRM pour votre site Web cliquez ici
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