Pivotal CRM for Financial Services par CDC Software
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Résumé |
Information sur l'entreprise
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Créé : 3/20/2007
CDC Software provides enterprise software applications to more than 6,000 customers worldwide in the manufacturing, financial services, health care, home building, real estate, and wholesale and retail distribution industries. The company’s products are intended to help organizations deliver a superior customer experience while increasing efficiencies and profitability.
CDC’s product suite includes:
- CDC Factory, for manufacturing operations management (MOM);
- Ross Enterprise, for enterprise resource planning (ERP) and supply chain management (SCM);
- CDC Supply Chain, for SCM, warehouse management (WM), and order management (OM);
- for customer relationship management (CRM), Pivotal CRM and Saratoga CRM;
- CDC Respond, for handling customer complaints and managing feedback;
- c360 CRM add-on products, industry solutions, and development tools for the Microsoft Dynamics CRM platform;
- and Platinum human resources management (HRM) and business analytics solutions specifically designed to meet the business and regulatory requirements of mainland China and Hong Kong.
CDC completes its offerings with a full continuum of services that span the life cycle of technology and software applications, including implementation, project consulting, outsourced business services, application management, and offshore development.
CDC is headquartered in Atlanta, Georgia (US), and has over 2,100 employees in 32 offices worldwide.
Pivotal CRM for the financial
services industry offers comprehensive, integrated, industry-specific
capabilities that increase insight into operational performance, streamline
processes across the value chain, and improve responsiveness to client demands.
Pivotal CRM includes discrete customer relationship management (CRM) offerings
for
- institutional
asset management
- wholesale
asset management (mutual fund wholesaling)
- capital
markets
- private
banking/wealth management
- commercial
banking
The software helps put critical
relationships at the core of organizational strategy in a way that fits the
unique business processes of financial services firms.
For more information, visit the
company’s web site
http://www.cdcsoftware.com/en/default.aspx
or the product
homepage
http://www.cdcsoftware.com/en/PivotalCRM.aspx
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Le segment vertical ou secteur d'activité auquel le service ou la solution est destiné(e).
- Associations/Organismes à but non lucratif
- Banques
- Produits chimiques
- Produits de consommation courante
- Électronique/Technologie de pointe
- Génie civil & Construction
- Métaux travaillés
- Institutions financières
- Restauration
- Mobilier et accessoires
- Hôtellerie et casinos
- Soins de santé
- Enseignement supérieur
- Produits industriels et commerciaux/machines
- Assurance
- Bois/Petit bois d'oeuvre
- Fabrication
- Appareils médicaux et matériel de laboratoire
- Pétrole et gaz
- Pâte et papier
- Industrie pharmaceutique/Science de la vie
- Secteur public/Gouvernement
- Édition/Médias
- Immobilier
- Plastique
- Fournisseur de services
- Acier/Industries de transformation
- Transport
- Textile, Vêtements et Chaussures
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Fonctionnalité, service ou module offerts par une entreprise.
- Planification avancée et ordonnancement (APS)
- Analytique
- Pilotage en temps réel de la performance opérationnelle des processus et activités métier (BAM)
- Centre d'appels/Service après–vente
- Service à la clientèle et support
- Gestion de la production en discontinu
- Gestion des courriels
- Gestion électronique de la relation client (e–CRM)
- Gestion du marketing
- Intégration des applications d'entreprise (EAI)
- Gestion de la production par processus
- Configuration de produits et de prix
- Automatisation de la force de vente (SFA)
- Gestion des bons de commandes
- Gestion des processus métier
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The ability Pivotal CRM for Financial Serviceshas to adapt to non-native, national or regional standards(e.g., tax and regulatory compliance). This relates to Pivotal CRM for Financial Services's level of presence and localization capabilities.
- Asie
- Asie du Sud–Est (incluant l'Extrême–Orient et le Japon)
- Australasie
- Europe (Est, Centre et Sud)
- Europe (Ouest et Nord y compris le Royaume–Uni)
- Amérique Latine (Mexique, Amérique Centrale, et Amérique du Sud)
- Amérique du Nord (Canada et États–Unis)
- Moyen–Orient
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A selection of server platforms supported by Pivotal CRM for Financial Services.
- Windows Server (NT/2000/XP)
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La taille des entreprises (nombre total d'employés) auxquelles le produit convient.
- 1 – 50 employés
- 51 – 200 employés
- 201 – 500 employés
- 501 – 1 000 employés
- 1 001 – 5 000 employés
- 5 001 – 10 000 employés
- Plus de 10 000 employés
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Le nombre de sites que doit avoir l'entreprise utilisatrice pour que le produit convienne.
- Entreprise à site unique
- 2–10 sites
- 11–20 sites
- 21–40 sites
- 40–100 sites
- Plus de 100 sites
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| Siège social : |
Two Concourse Parkway, Suite 800
Atlanta, GA
30328
UNITED STATES
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| Numéro de téléphone : |
1 770-351-9600
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| Numéro de télécopieur : |
+1 770-351-0036
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| Ligne sans frais : |
NA |
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| Fin de l'exercice financier : |
December
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 Read CDC Software Related Articles in Our Article Archive
CRMPivotal CRM CDC Software's Pivotal CRM is a customer relationship management (CRM) solution for companies that want to use CRM strategically—to model, enhance, and streamline their sales, marketing, and customer service processes.
FinancesRoss EnterpriseCDC Software’s Ross Enterprise is
a suite of applications designed specifically for process manufactures that
produce recipe- or formula-based products like food, pharmaceuticals, chemicals,
metals, bricks, glass, or tile.
ERP - DistributionRoss ERPRoss ERP software systems from CDC Software address industry-specific challenges for recipe and formula-based manufacturers.
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Progiciels de gestion intégrés (PGI/ERP) pour la production linéaireRoss EnterpriseCDC Software’s Ross Enterprise is
a suite of applications designed specifically for process manufactures that
produce recipe- or formula-based products like food, pharmaceuticals, chemicals,
metals, bricks, glass, or tile.
Progiciels de gestion intégrés (PGI/ERP) pour la production mixteRoss EnterpriseCDC Software’s Ross Enterprise is
a suite of applications designed specifically for process manufactures that
produce recipe- or formula-based products like food, pharmaceuticals, chemicals,
metals, bricks, glass, or tile.
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